Retter ‑ Heatmaps & Replay

Take it from a up and coming brand owner — this app sounds promising, but unfortunately is another instance of you get what you pay for. Lackluster support (practically non existent). Every inquiry is replied to with something like "I'll forward this to our developers and keep you updated" — and guess what, they ALWAYS forget about the "updating you" part of their reply. I'm convinced it is an auto-reply and they have 0 intention on supporting you. Thought it was cool when i first launuched my storefront to have something like this, and occasionally it did pick up a session that was cool to rewtch but it misses SO many and it doesnt update for days so it's kinda pointless. Save yourself some time and money and find another suitable app. I'm uninstalling as i write this :)

¡Excelente aplicación! Permite estudiar el comportamiento de los usuarios de mi sitio y así mejorar la UX. Sin duda, una aplicación que ayuda demasiado a mejorar nuestros sitios.

We are using Retter - Heatmaps & Replay app with all our websites. It's easy to use and very helpful for understanding customer's behavior. With help of this app we were able to find out what elements are important to our websites and what are not. I definitely recommend this app.

It's really a nice app! I very like it. It helps me to know about the customers' events. According to this app, I can know about the customers' events. And Optimize my website. Adjust my marketing plan.

Installed this app for BCFM to see how my customer will interact with my new changes so I can improve my store upon this data.

Good customer support. Great app to track user movements and improve your website. Good value compared to other apps out there. Looking forward to the new update.

The app is easy to use and gives you important Information about your website and how people react with it.

Great app to see the replay of persons on the website and we can see from which country they came. Good price. Thank you.

Retter provides convenient and friendly service that gives a great experience. I recommend it to everyone.：）

This app absolutely did not work for us. The heatmaps simply did not work and support were vague in their responses. Even cancelling our account was problematic, with only an error message and no confirmation.