리뷰 (44)

전체 평점
4.4
평점 수준당 개수
  • 평점의 84%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 5%가 별 3개입니다
  • 평점의 5%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2017년 8월 18일

The platform is great because it runs inside the Shopify platform, unlike others that run on their own platform. Easy to install with your theme and simple for customers to process their requests. Good support.

Kings Camo Test
미국
앱 사용 기간 5개월
2017년 4월 16일

We were looking for some time now for a app to handle returns in our store and this one just works!! easy install easy set up! BEST DEAL IN TOWN! GREAT PRICE! Check out our store to see how great it looks https://poshgirl.us/

Posh Girl Us
미국
앱 사용 기간 5개월
2017년 12월 7일

We've been using this app for almost a year now.
Simple to use on front and back ends, and works well!
Glad to have it going into the holiday season this year :)

Their customer service team is super responsive, for the few questions I've had.
The reporting functions are easily accessible but somewhat limited in scope if you're trying to derive close product trends.
They do a great job delivering the big picture and will hopefully improve in years to come.
Overall very happy. Best I've found!

Voormi
미국
앱 사용 기간 4년 초과
2019년 2월 15일

It is a very good app, featuring all the necessary modules for handling the return management in an easy and efficient way. Customer support is awesome, they are very prompt and make sure the issue is resolved at the earliest. I have used other apps too for this but I have found this app as most promising.

RUNWAYIN
인도
앱 사용 기간 2개월
2016년 9월 16일

I just started using the app. When I was having problems with the format I reached out to customer service and they fixed my issue within a day! I recommend having some type of return process in your online store.

Circa81kids
미국
앱 사용 기간 대략 2개월
2019년 3월 26일

It is a very useful app to manage returns and send automated messages to the customer. Very easy to install as well. However, a big, glaring gap, is that we cannot download return information into a CSV and hence it becomes difficult to analyze the data. Their analytics are also not very useful as the returns are available only in 'numbers' and not in value. We cannot build our own reports either. Request team to please work on this feedback. Otherwise app is very easy to use and navigate.

The Mom Store
인도
앱 사용 기간 거의 3년
2016년 8월 18일

This is a great app. I'm a small shop but this makes me feel like a big company. Amazon, Zappos and now I am able to offer hassle-free return shipping to my customers! The development team is amazing and very quick to respond. Very happy!!

Whiskeycollars Com
미국
앱 사용 기간 대략 1개월
2018년 3월 11일

Great app and the team are super helpful and responsive! Definitely recommend.

Lilly And Lime
오스트레일리아
앱 사용 기간 대략 2년
2018년 2월 12일

Great app! Customer support is speedy and helpful. Overall this has made our returns process so much easier.

Tkees1
미국
앱 사용 기간 7일
2017년 6월 29일

Overall, functionality of this app is pretty good and it looks great on the front end. Support was very helpful with custom CSS to make it match the color scheme and typography of my website. I love how customizable the automation is. A few areas that are lacking:
1). The built in emails aren't very good and require a lot of work to make them usable. Doesn't mirror the look of shopify emails at all.
2). There is no option to not include the shipping cost in the total refund amount shown to your customers on the returns portal. So when your customer makes their own return request, the full amount of their order including shipping cost is displayed as what the total refund will be. You can add a note below this that explains this may not reflect the actual refund amount, but why should you have to? This seems like a big oversight just asking for misunderstandings with your customers. What business owner has time for this? I contacted the developer about it and he said he has no plans to fix this or add a feature that would allow you to set your preferences for it.

I continue to use this on my stores because it is still the best option we found for us in this price range and I am happy with it in other areas. I just wish they would add a feature to address this problem and not just work around it. This would be a 5 star rating if this was fixed. I will update my review to 5 stars if this ever comes out!

Hdindustrialdesign Com
미국
앱 사용 기간 4개월