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We've been using this app for almost a year now.
Simple to use on front and back ends, and works well!
Glad to have it going into the holiday season this year :)
Their customer service team is super responsive, for the few questions I've had.
The reporting functions are easily accessible but somewhat limited in scope if you're trying to derive close product trends.
They do a great job delivering the big picture and will hopefully improve in years to come.
Overall very happy. Best I've found!
Great app! It could only be better if Shopify allowed a better two-way communication and the order indicated there was a return on file. The support is great and a feature I requested was implemented in under a week!
Customer support on this app is great - response in 24 hours always with a solution. Very happy with this app and would recommend!
This is a very simple, easy to use app, that does what exactly what you need it to. Customer experience is also very straightforward, highly recommend!
This app helped us accomplish what we were looking to do! Deff recommen if you want a hassle free return system. Love it so far
They did something for me ASAP. Highly recommend! A+!!!
Easy to navigate and alot of insight on returns. I can only recommend this app and i would not wanna be without it.
We were experiencing some issues with the Non-Returnable Items, and the team were very helpful in resolving them, and communicated well with us.
Thank you Vivek for all your help.
Great support, the best return app in my opinion. I tried few before choosing the right one. Working fine now.
Customer support is great. They responded in 24 hours not only with an answer but with the actual css code created for me so that I could just easily copy and paste it in. I didn't have to do anything. I actually forgot to add the code and they even reached out a few days later to remind me.