Anmeldelser (633)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
11. juni 2024

Very helpful and knowledgeable Staff

Egyptian Linens
USA
En dag bruger appen
10. januar 2024

its the best app to manage and allow customers to make returns and exchanges on shopify with amazing support for anything.

Actan
Saudi-Arabien
Cirka en måned bruger appen
26. december 2023

Absolute fantastic app and loved it the performance of the app. Especially the marketing girl Greeva explained it in detail and answered everything very polite. I hope this app will benefit for everyone who is looking customer for return the products this app makes it simple and easy.

Autosparz
Indien
5 måneder bruger appen
11. december 2023

Return Prime customer service rep "Wonder" gave me absolutely incredible customer service. She needs a raise or one hell of a bonus. She helped me step-by-step make sure this app was up and running. I expected to get a bot giving me articles to read, but I was immediately linked to a real person making my set up extremely efficient by an expert. I would have been in tears without their help. So happy to have this set up, as the practice run looked so simple and user friendly for customers. My main goal was to have an app that provided shipping labels immediately to customers, and I am able to do this from the free plan. I am motivated to stay with this company when I am ready to upgrade plans bc I couldn't imagine better customer service elsewhere.

evirwild
USA
4 måneder bruger appen
20. december 2023

I am not yet familiar with this application, so I will be checking various settings as I go along.
The chat progresses in real time, so I was able to proceed without stress until the problem was resolved.

Sockwell Japan
Japan
Cirka 2 år bruger appen
12. februar 2024

I was helped today by Claire and nothing was too much trouble, I have never had such good customer service or found an app with so much help to set up, really excellent, thank you so much.

Dippy Swim
Storbritannien
Cirka en time bruger appen
22. november 2023

I had a great customer service call with Shubham. I had been using the app for a year but not to it's full potential so I highly recommend doing a call with their call center. He taught me how to automate more processes to save my warehouse's team time and efficiencies. Also how to set up more parameters around what products can be returned or exchanged. And introduced me to this new system that offers customers discounts to deter returns and change them to exchanges. It was a very productive call and Shubham was very helpful.

Mohala Eyewear
USA
Mere end et år bruger appen
3. april 2024

Very helpful and great support setting this up! :)

The Woodhaven
USA
Cirka 2 timer bruger appen
31. januar 2024

Great CS support while setting up the app! Still figuring it out but seems like it will meet all of our needs to streamline and help with our return/exchange process and giving our customers a better experience!

T&C Surf Designs
USA
Cirka 4 timer bruger appen
17. april 2024

the support was amazing i had fun too

home finds
Andorra
Cirka en time bruger appen