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Support is prompt and good, they have been enhancing the features from time to time which is good to see
Return Prime is one of the most exceptional apps on Shopify marketplaces. Wouldn't have imagined handling returns and scaling our venture without them. Kudos to Saket and team for providing exceptional support and improving the app while incorporating the feedbacks.
Earlier it was way to difficult to manage my exchanges manually, now With the integration of this app on my store i am able to manage my exchanges and returns easily. Their team gives me very quick response to my problem and not only helped me in managing my exchanges and returns but helped me in various other integration to run my website smoothly. Keep up the good work. Regards
Happy Client
I used this app to manage returns and exchanges, And it is amazing, a perfect fit for any shopify store I think, Must have for online stores. Amazing support as well
We've been using Return Prime for a year now. It's super easy to manage returns and exchanges. it allows us to create multiple level user accesses that makes the process smoother and effective.
This app is great and so easy to use! Set-up was quick and painless and when there was one thing I was unable to do on my own, the team was very responsive with help
Don't know if we love the app more or the team making it all possible ! Sanket and team have gone above and beyond conventional systems to tailor the app to our store's needs and return policies. We had different policies for different kind of products, so we had to manually take actions with respect to the kind of products sold but the team at Return Prime has helped us create a seamless experience to manage returns and build a return centre that minimised our need to manually manage returns via e-mails and automate the tiresome process. This has enabled us to build a strong foundation for scaling and creating trust with customers (like us) who feel frustrated to write a mail for a thing as simple as a creating a return :D Super greatfull to the "wonder"full team, highly appreciate their perspective of making things happen!
I used this app to help me with my returns and exchanges. I love it! Customer Service A1. I recommend this app!
Return Prime: It's a great returns management app with good customer support. The auto pick-up/refund features are so handy and thoughtful. The Grow plan suits us fine with an allocation of 80 returns per month. No looking back!
Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We will keep empowering with the same dedication and energy.
this app is great, very easy and simple to use, and has a very cooperative support team. thank you for this great app