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Amazing support. They are prompt and quick in responding and resolving issues over a chat, or one can also easily schedule a zoom call in case of more complex issues. The app is also very user friendly and automates the return and exchange process to simplify it significantly!
Good work return-prime
We have been using this app about 10month now, the live chat representative is always helpful and very quick! Since we don't do exchange, the procedure is pretty straight forward and easy to use.
Really impressed with Return Prime’s support team! I had a couple of customisation requests, and they jumped on it straight away, got their engineers involved and made it happen. Super responsive and easy to work with. Highly recommend!
they do a great job. Quick responses! highly recommend.
The app is very useful - it has made our returns much easier. The team is very helpful.
super réactif! service client très efficace qui répond en quelques minutes.
good app, easy to use, easy to set up for all sorts of exchange policies whether you organise shipping label or customer has to ship back its all covered. fast support. no complaints.
the app works perfectly as described and has been one of our best purchases on shopify
Just installed but already seeing that it is a great app so far. Keep up the good work. One or two minor improvements I notice which I will give to the team for further improvement. The customer support is also good and helpful. Overall an all-round returns management system.
Very helpful support team, they catered to my needs and were able to customise the app for me, I highly recommend :)