Return Prime: Return → Revenue

Brilliant customer service..easy plans. Easy set up..

This app has so many different functions and can be customized to all your needs. I needed a little help setting it up and was able to get help immediately via the online chat. Very happy so far!

This App is wonderful and it reduce all our burdens, reduce manpower, it save time and very easy to navigate. I Suggest every E-Commerce should go with this App, it has customized option as per our wish. This is totally amazing App. Customer service is very good and they support always.

Superb application that I absolutely recommend to save time with your orders, the staff is kind and always there to sort out the little details on your store!

Amazing app and support. They guide us to install correctly everything. We love it and definitely you have to add this app into your store

Amazing app, a great start to small businesses interested in a beautiful return portal. Clean design, even better support! Highly highly recommend! 5+ Stars

customer service is very helpful

Great and very easy to use app. Customer service is very quick and extremely efficient with any questions we have.

Update - we have faced some minor issues with requests we needed but each and every time we get responses immediately and new solutions found for our requests. Shubham and team are so very accommodating and helpful in finding the solutions to make this very seamless. Our returns and exchange options have transformed to the best with their app! Definitely recommend it! We have been struggling to find the right platform to facilitate our returns and exchanges. not only does return prime provide the option for customers to exchange their items but it is so smoothly linked with shopify that almost everything is automated and updated throughout the process. we have been working with Shubham to get the portal customised to our very specific needs and he has done above above and beyond to create something tailored to our needs. He worked so hard and was so helpful the entire process was amazing. We canot wait to continue using it (we processed a couple of requests and so far its been excellent) Thank you Shubham and team!!!!

9/10 actually. I have been using the app for like 6 months now and encountered some non-app-related but could-be-solved-by-app problems. E.g shopify archives orders automatically, and the customers cannot raise return request since their order is archived. Also the orders must be fulfilled before the customers try to raise a request. I mean I see the logic but not that practical :) But the help center is insane!!! I am not sure how the person works that efficient but there has been no issue that they can't solve. Responds real fast with real solutions.