Return Prime: Exchange &Refund , 605 avis

Great & quickly responsive customer service.

I am not yet familiar with this application, so I will be checking various settings as I go along.
The chat progresses in real time, so I was able to proceed without stress until the problem was resolved.

Return Prime customer service rep "Wonder" gave me absolutely incredible customer service. She needs a raise or one hell of a bonus. She helped me step-by-step make sure this app was up and running. I expected to get a bot giving me articles to read, but I was immediately linked to a real person making my set up extremely efficient by an expert. I would have been in tears without their help. So happy to have this set up, as the practice run looked so simple and user friendly for customers. My main goal was to have an app that provided shipping labels immediately to customers, and I am able to do this from the free plan. I am motivated to stay with this company when I am ready to upgrade plans bc I couldn't imagine better customer service elsewhere.

I recently had the pleasure of using the Return Prime app, and I must say, I'm thoroughly impressed. The app's features are nothing short of amazing - intuitive, user-friendly, and efficient. Whether it's initiating a return or tracking the progress, everything is seamlessly integrated, making the process incredibly smooth.

What truly sets Return Prime apart is their exceptional support team. Whenever I had a question or needed assistance, their support was not only prompt but also incredibly helpful. Their responsiveness exceeded my expectations, and they went above and beyond to ensure my experience was satisfactory.

I highly recommend Return Prime to anyone looking for a hassle-free return solution. With its outstanding features and top-notch support, it's undoubtedly a game-changer in simplifying the return process.

The best customer service ever.

Fantastic support. Super quick to get you up and running! Very much appreciated

I installed the app and started chatting with customer service via chat. they noticed I had just signed up and reviewed my dashboard. Claire did a deep dive to make sure all items on a new account were set up and was extremely attentive and responsive when I asked many questions to make sure I understood the app. She was really helpful honestly and explained things succintly. I am really happy with the level of support and it makes me feel confident in using this app moving forward.

Customer support is second to none.

really great customer service, i am terrible with these apps made it really straight forward

A very good app, i can say that their support is TOP LEVEL. I really appreciate the help and all the gifs .
100% recomended.