Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
26 de fevereiro de 2024

We've been using this app for quite some time now, and and while some things were a little strange and clunky at first, a LOT of improvements have been made and new features added during that time. The ability to process a single refund for multiple items being returned is huge, and made things a lot easier for us and our customers. Support is always fast to respond (often instant) and very helpful, and they have implemented features that we've been asking for. We also recently updated out site using a new theme, and our developer had no trouble customizing the app's text and buttons to match the style of or new site, so that's another plus. Doing it right, Return Prime!

Retrogression
Estados Unidos
Over 1 year usando a aplicação
21 de fevereiro de 2024

Return Prime has been a great solution for our returns and exchanges! I love that you can create different rules for exchanges versus returns - a lot of other apps don't have that. The customer service is SO responsive and they will walk you through any questions you have & responds within minutes

BELLE
Estados Unidos
Over 1 year usando a aplicação
20 de março de 2024

If you're looking for an easy way to handle returns on your Shopify store, this app is a game-changer. It's super reliable and packed with great features. Plus, the support team is lightning-fast at getting back to you if you need any help. Highly recommend!

julyliebe
Alemanha
8 months usando a aplicação
29 de março de 2024

The best customer service experience I have ever received. Easy to reach, human interaction, quick, very helpful. It is companies with this type of CS that puts a smile on my face. As a new user I had lots of questions, the staff were very patient with me and willing to work through the issue until the end!

Bare Strength Fitness
Austrália
11 days usando a aplicação
7 de março de 2024

I have just started using the app, but I can already note the admirable work of the support team, very quickly and lucidly helped me to customize the app for my site. Recommended

OVERRARE
Alemanha
About 2 months usando a aplicação
15 de abril de 2024

quick response and very friendly. they are good and fast at their work and help you well.

Shedo
Países Baixos
4 months usando a aplicação
1 de março de 2024

Very useful app, on back end and also as front end. We use it for the exchange and it's really well done. Great support from the team

Mason's
Itália
3 months usando a aplicação
22 de março de 2024

So helpful!! Always making exchanges/returns easy! Thanks so much!

Katia Designs
Estados Unidos
Over 1 year usando a aplicação
26 de março de 2024

Very good service , satisfied with instant solutions.Would like to get plans with more than 450 request per month

Sadda Fashion
Índia
5 months usando a aplicação
5 de março de 2024

Great customer service, quick response and effective

No Emotions
Reino Unido
Over 1 year usando a aplicação