Avaliações (745)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
14 de agosto de 2024

Perfect app

Zenir
Estados Unidos
About 3 hours usando a aplicação
3 de junho de 2024

Have checked and actually tried 5 different apps in this category. Return Prime provides the best features and super quick and clever (+ fun) support. "Wonder" really helped me with solutions I couldn't come up with. Can't wait to publish our new website and see how it really works.

PALAVA japan
Japão
About 8 hours usando a aplicação
28 de fevereiro de 2024

I recently had the pleasure of using the Return Prime app, and I must say, I'm thoroughly impressed. The app's features are nothing short of amazing - intuitive, user-friendly, and efficient. Whether it's initiating a return or tracking the progress, everything is seamlessly integrated, making the process incredibly smooth.

What truly sets Return Prime apart is their exceptional support team. Whenever I had a question or needed assistance, their support was not only prompt but also incredibly helpful. Their responsiveness exceeded my expectations, and they went above and beyond to ensure my experience was satisfactory.

I highly recommend Return Prime to anyone looking for a hassle-free return solution. With its outstanding features and top-notch support, it's undoubtedly a game-changer in simplifying the return process.

NORDIC MOVEMENT GROUP
Suécia
7 months usando a aplicação
Editado a 17 de junho de 2024

Great app with excellent customer service! They have fixed a few things I was having trouble with. Always quick, easy, and efficient! Very happy with the app!

PKC Collection
Estados Unidos
About 2 years usando a aplicação
12 de fevereiro de 2024

I was helped today by Claire and nothing was too much trouble, I have never had such good customer service or found an app with so much help to set up, really excellent, thank you so much.

Dippy Swim
Reino Unido
9 months usando a aplicação
20 de abril de 2024

really great customer service, i am terrible with these apps made it really straight forward

Salty Earth
Reino Unido
5 months usando a aplicação
2 de janeiro de 2024

Return Prime has been a helpful tool with a super helpful support team.

Their product allows us to have an industry-standard return and exchange process, improving our customer experience, as well as our internal management of returns by providing us a workflow that we can actually operate and monitor very easily.

From my experience, their support staff is easily available and can help with everything we've ended up needing.

Integrates with Shipstation, too, so managing return shipping is automated and easy.

I do recommend!

Outsider Supply
Estados Unidos
5 months usando a aplicação
20 de março de 2024

If you're looking for an easy way to handle returns on your Shopify store, this app is a game-changer. It's super reliable and packed with great features. Plus, the support team is lightning-fast at getting back to you if you need any help. Highly recommend!

julyliebe
Alemanha
8 months usando a aplicação
11 de dezembro de 2023

Return Prime customer service rep "Wonder" gave me absolutely incredible customer service. She needs a raise or one hell of a bonus. She helped me step-by-step make sure this app was up and running. I expected to get a bot giving me articles to read, but I was immediately linked to a real person making my set up extremely efficient by an expert. I would have been in tears without their help. So happy to have this set up, as the practice run looked so simple and user friendly for customers. My main goal was to have an app that provided shipping labels immediately to customers, and I am able to do this from the free plan. I am motivated to stay with this company when I am ready to upgrade plans bc I couldn't imagine better customer service elsewhere.

evirwild
Estados Unidos
4 months usando a aplicação
16 de maio de 2024

The customer support was really helpful. Very nice and easy to use app! Would recommend everyone to use it and handle return / exchange requests more seamlessly

JULODesigns
Índia
15 days usando a aplicação