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We have been using Return Prime since it launched and its great to see the product evolving everyday to meet customer requirements. It's simple to set up and allows for multiple integrations helping us track our returns and exchanges better and reduce chances for manual error. Overall a great app for managing returns and exchanges! Hope they launch notifications on text / whatsapp soon as that will definitely help make our CRM smoother. A few more tweaks here and there and we will have a perfect product at our hands. Also the customer service and response times are exemplary, kudos to the team!
Perrrrrrrrrrrrfect customer service. Very helpful and resolved issues immediately. Will test out the app now.
We liked the support. App team was supportive throughout, not sure why i have to write 100 characters but i just wrote what i felt :)
Very good customer service and very responsive. They helped me everytime I had an issue with the app. Good job!
Recently started using this app and definitely helped in reducing the workload of our Customer care to a great extent. Great service & support from the Return Prime team.
Highly Recommended!
Customer service is amazing!! As a newbie, I'm glad they have a live chat to help me immediately with some questions that would save me a lot of time to figure it out. Wonder was very helpful to me. Looking forward to using this app for our store!
The app is a lifesaver for us. The best app out there to handle returns and exchanges in a seamless manner. Highly competent and helpful people available round the clock.
At first the app had some things that did not fit for our shop, but the customer service on the chat has help us in more ways that we expected about the billing, and the functionality of some thing on this app. We can go with your eyes closed, you won't be disappointed at all ! The experience for our clients is way better now.
Return Prime has reduced our Returns management cost by nearly 60% & improved our operational efficiency - which means paperless transaction, better tracking & communication flow resulting customer satisfaction. Right out of box it is stable, friendly to use & most importantly flexible to suit your country's operations. Very seldom there are issues & case of any, the team is responsive. Good Job & don't slack!
Already impressed by the app, just had a few questions I needed to ask and the customer service has been superb!