Avaliações (724)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
2 de maio de 2024

very Supportive Staff. Explained Everything in details and helped about topics which are new for me or I was unaware.

earthofab
Índia
About 3 hours usando a aplicação
18 de maio de 2023

If I could 50 stars, I would.

Return Prime is such an easy to use app. It took me 15 mins to figure it all out, and I love how easy it is to give our customers an optimal return experience. This is an incredible app, however the best part about it was the onboarding experience. Shubham was just fantastic - he was patient, answered all my questions and made sure I was set up for success. Post launch, he was available to hop on as many calls (not that we needed it) in case if we faced any issues. He even offered to train my dispatch team, which saved me so much time and saved our company 100s of hours in managing and tracking returns. Highly recommend the team and would recommend other vendors to learn from their merchant success offered.

Peach
Índia
About 2 months usando a aplicação
11 de fevereiro de 2022

The App is awesome. Customer Service is as well. Shubham and the others helped me a lot to make it work for me individually with certain requests. No problem for these guys - I really recommend this. You need a good solution managing your Retours & Exchanges? RETURN PRIME could be it. dekohero says: THANK YOU ! www.dekohero.com

dekohero
Malta
About 2 months usando a aplicação
16 de janeiro de 2024

great customer support so far! Only just installed the app and was met with a load of help. The app integrates perfectly with my store's theme.

STYLACASE
Reino Unido
About 1 month usando a aplicação
30 de maio de 2023

I LOVE this app. It's so easy for our customers to return products from their order and so I have more time to focus on my business. The support team is great and ready to help anytime. I really appreciate this point because even when you have a lot of knowledge in Shopify, still you are not able to develop but the team is there to help. We had an issue we faced and the app wasn't able to fix this yet but I talked to the support team and they created a solution for us within days. BIG LOVE!

foodpipe
Alemanha
About 2 months usando a aplicação
14 de dezembro de 2022

We really like Return Prime, the support answers just in some minutes. Better than the alternatives :) Well, I didn't have any problem , just asked some customizations and guidance.. Perfectly solved..

Bambi Magyarország
Hungria
About 2 months usando a aplicação
2 de janeiro de 2024

They helped me solve technical issues! I barely had to lift a finger!

highheelsformen
Estados Unidos
About 1 month usando a aplicação
5 de dezembro de 2023

The service that I have received was so seamless. One of the best experience and very smooth I'll say . Greeva has been very helpful and patient with the whole process of making me understand the dashboard and other additional feature that i was not aware about .

TRAPIN
Índia
About 2 months usando a aplicação
26 de dezembro de 2022

Amazing app. My customers love it. Fast and easy return and great customer service! 100% recommend it to Others

Xonarous Emporium
Países Baixos
About 2 months usando a aplicação
8 de outubro de 2021

We are using Return Prime app from last 2 months now and we love the app as all return and exchange handling is easy and straight forward. It’s a really good App, and even better is their Support. The support from the team is excellent with quick resolutions.

ShoeTree
Índia
About 2 months usando a aplicação