Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
20 de março de 2024

The Return Prime app went above and beyond my expectations. Its return and exchange process was seamless, and the user-friendly interface made integration and set-up effortless. What truly impressed me was the outstanding customer service. The support team was prompt, attentive, and incredibly helpful, going the extra mile to address all my concerns. To sum up, my experience with Return Prime was outstanding, and I enthusiastically recommend it for its efficiency and exceptional customer service. Best Shopify App I've used to date!!

Roving Mode
Índia
About 7 hours usando a aplicação
16 de janeiro de 2024

great customer support so far! Only just installed the app and was met with a load of help. The app integrates perfectly with my store's theme.

STYLACASE
Reino Unido
About 1 month usando a aplicação
2 de janeiro de 2024

Return Prime has been a helpful tool with a super helpful support team.

Their product allows us to have an industry-standard return and exchange process, improving our customer experience, as well as our internal management of returns by providing us a workflow that we can actually operate and monitor very easily.

From my experience, their support staff is easily available and can help with everything we've ended up needing.

Integrates with Shipstation, too, so managing return shipping is automated and easy.

I do recommend!

Outsider Supply
Estados Unidos
5 months usando a aplicação
22 de abril de 2024

I am a complete beginner with Shopify and wanted to install this refund and return app but unfortunately I didn't know how to set it up ... (turns out it was really easy!). And I got so much support for setting everything up! The team is fantastic and helped me with everything I needed.

Zeal&Co.
Reino Unido
About 2 hours usando a aplicação
20 de abril de 2024

really great customer service, i am terrible with these apps made it really straight forward

Salty Earth
Reino Unido
About 2 hours usando a aplicação
11 de março de 2024

no need to look for other apps, I did that research for you my friends and this one is the real deal! after installing and testing 5+ return/exchange apps, this one remains the PRIME!, they understand how to benefit the seller as much as they facilitate it for the customer. No other apps cleverly upsell and try directing the customer for an exchange instead of a refund like this one does! these people are geniuses of not leaving any money on the table and I'm all in for it!

L'EXUDE
Emirados Árabes Unidos
About 5 hours usando a aplicação
10 de janeiro de 2024

its the best app to manage and allow customers to make returns and exchanges on shopify with amazing support for anything.

Actan
Arábia Saudita
About 1 month usando a aplicação
17 de abril de 2024

the support was amazing i had fun too

home finds
Andorra
About 1 hour usando a aplicação
4 de janeiro de 2024

App works right out of the box and has some great features for small and big businesses with advanced needs. I contacted support and spoke with Victor about some customizations, and he was patient and able to implement my request perfectly. Great app and service for growing small and big businesses alike.

TFC&H Co.
Estados Unidos
3 months usando a aplicação
3 de abril de 2024

Very helpful and great support setting this up! :)

The Woodhaven
Estados Unidos
About 2 hours usando a aplicação