Return Prime:Return & Exchange

Return Prime is an excellent solution for anyone looking to make the returns and exchanges process simple and enjoyable - for both the customer and the store. The application is intuitive, functional and efficient, facilitating the user experience at every stage. What's more, the support is a differentiator: always available, attentive and ready to resolve any queries quickly. An indispensable tool for anyone who values customer experience and operational efficiency!

We needed some help regarding clients not receiving their return label, and Mark was understanding, clear, and quick to solve our problem. Besides that he was very proactive, and helped us set up the automation for return request approval. Thank you so much for all the precious help!

Great app with all the necessary features for smooth operations. The support team is highly responsive and even helps with additional tasks and custom requirements.

Game-Changer for Returns and Exchanges!

Return Prime has been a fantastic addition to our Shopify store. It helped us significantly reduce return rates by smoothly converting many of them into exchanges, improving both customer satisfaction and revenue retention.

The interface is clean, easy to use, and the support team is super responsive. Highly recommended for any brand looking to streamline their post-purchase experience!

I’ve tested and researched many return & exchange apps, but this one immediately stood out. It’s not just a typical return tool—it’s built with a clear strategy to reduce return rates and turn exchanges into opportunities to boost revenue.

What really caught my attention were the built-in upsell features and the smart tactics it uses to optimize customer journeys. It’s clearly designed not only to solve a problem, but to help your store grow. The pricing is also very fair considering the value it brings.

This is exactly the kind of forward-thinking solution that should set the standard for return & exchange apps. So far, so good—I’m excited to see how it continues to perform.

We are extremely satisfied with the Return Prime app and their support team. The app works perfectly and has made our return process much more efficient. Whenever we had a question or issue, their team responded quickly and helped us resolve everything smoothly. Highly recommended!

Priyanka was extremely brilliant and efficient in handling all requests promptly. She managed to solve all matters related to smooth integration, setup, and testing in every step of the way. Fully appreciate her responsiveness and this was key for us moving forward with our launch. Kudos to you !

Support team is very helpful and solve the issue in very less time and give more accurate suggestion to implement the logic which brand want to put

One of the best apps in the Shopify app store. If you are looking for an app that can help you Return or Exchange products, look no further. They have many integrations for different systems, many customizations for processing reasons, and email templates that are also customizable.

The secret gem of this app is their support team. Any questions or problems my team or I encounter, they are extremely quick to get back to us and they make sure to follow up in a timely manner, as well.

was connected with one of the customer care persons, she was super super helpful, guided me through everything and made the set up super easy that i did not require any developer to help with making the app live
would definitely recommend this app to fellow brand owners especially for because of their top-notch customer service!