レビュー (3)

総合評価
3.4
評価レベルごとの件数
  • 評価の67%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の33%は1つ星です
2024年10月10日

No response to support requests
No way of attaching a customer name to the transaction
No receipt printed once gift card issued

Maze
イギリス
アプリの使用期間:1日
Riess Groupが返信しました 2024年10月23日

Hi there Maze team! We see that your ticket was sent to our helpdesk spam folder. Our average response time is under 1 hour normally. Our support team has just sent you a note if you'd like further help.

We can't print receipts of the gift card directly in the app due to Shopify limitations. You can still print the gift card by pulling it up on the customer's profile in Shopify POS.

Customers definitely can be attached and we'd be happy to help with that.

We'd love to answer any other questions you have! Hope you are having a great week.

2024年6月25日

We were looking for an app to fulfill a specific request and Return Without Receipt does it seamlessly! The team are super responsive at sorting out any issues. Would highly recommend!

TASCHEN
ドイツ
アプリの使用期間:14日
Riess Groupが返信しました 2024年7月11日

Thank you so much for your kind review! It is our pleasure to help.

2023年12月12日

Thank you so much for addressing an issue with the Shopify POS app.

Mike Riess and the rest of the team are amazing to work with, fast responses and actual answers if you have any questions or issues. No long wait times while your rep emails someone else :)

Scandia Home
アメリカ合衆国
アプリの使用期間:14日
Riess Groupが返信しました 2023年12月14日

Thank you so much for your kind review! It was our pleasure to help.