Return Rabbit

Return Rabbit

Preços
Plano gratuito disponível
Classificação
4,3 (11)
Programador
Auctane LLC

Automate returns. Maximize revenue retention. Delight shoppers. Improve business efficiency.

Return Rabbit turn returns into a delight for your shoppers, optimizing every step for exchanges to keep your revenue rolling. With a wide array of options for returns and exchanges, plus automatic shipping labels and detailed follow-up comms, we ensure a seamless, branded journey that feels just right. Get set up super quick with our white-glove onboarding, and we'll have you up and running in no time! There is more, enjoy unlimited free access to our app for up to 25 returns per month!

Return Rabbit turn returns into a delight for your shoppers, optimizing every step for exchanges to keep your revenue rolling. With a wide array of options for returns and exchanges, plus automatic shipping labels and detailed follow-up comms, we ensure a seamless, branded journey that feels just right. Get set up super quick with our white-glove onboarding, and we'll have you up and running in no time! There is more, enjoy unlimited free access to our app for up to 25 returns per month! mais
  • Automate returns for exchange, store credit, or refund with a branded portal
  • Pre-paid labels and tracking for major carriers around the world
  • Exchange for higher, same, and lower priced products
  • Proprietary exchange product recommendations and exchange incentives
  • Actionable analytics & ROI-based reporting

Lançada

18 de fevereiro de 2022

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

ReCharge Payments, Netsuite, Gorgias / Zendesk, ShipHero / Pitney Bowes, ShipStation / ShipEngine, EasyPost / Shippo

Preços

Free Plan

Gratuito

  • 25 monthly returns
  • Always free:
  • Refunds & Exchanges
  • Shipping Labels (& QRs)
  • Gift Cards
  • Catalogue Exchanges
  • Automation Rules
  • Reports

Essential 79 Plan

$79 / mês

  • 125 monthly returns
  • Free Features Plus:
  • Shopper Segmentation
  • Sales Service Window
  • Automation Rules Pro
  • Gift Returns
  • Request Reasons Pro

Essential 125 Plan

$125 / mês

  • 250 monthly returns
  • Free Features Plus:
  • Shopper Segmentation
  • Sales Service Window
  • Automation Rules Pro
  • Gift Returns
  • Request Reasons Pro

Startup Plan

$250 / mês

ou $2,400/ano e poupe 20%

  • 500 monthly returns
  • Essentials Features Plus:
  • Exchange Recommendation
  • Multi-Currency Support
  • Intl Returns
  • Service Window - SKU, Product Type

Free Plan

Gratuito

  • 25 monthly returns
  • Always free:
  • Refunds & Exchanges
  • Shipping Labels (& QRs)
  • Gift Cards
  • Catalogue Exchanges
  • Automation Rules
  • Reports

Essential 79 Plan

$79 / mês

  • 125 monthly returns
  • Free Features Plus:
  • Shopper Segmentation
  • Sales Service Window
  • Automation Rules Pro
  • Gift Returns
  • Request Reasons Pro

Essential 125 Plan

$125 / mês

  • 250 monthly returns
  • Free Features Plus:
  • Shopper Segmentation
  • Sales Service Window
  • Automation Rules Pro
  • Gift Returns
  • Request Reasons Pro

Startup Plan

$250 / mês

ou $2,400/ano e poupe 20%

  • 500 monthly returns
  • Essentials Features Plus:
  • Exchange Recommendation
  • Multi-Currency Support
  • Intl Returns
  • Service Window - SKU, Product Type

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (11)

Avaliação geral
4,3
Pontuação por nível de classificação
  • 82% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 9% das classificações são de 1 estrelas
4 de março de 2022

This app has freed our team up with automated returns, an easy to use dashboard for customers, and their excellent support team - always quick to help. This is a must try for anyone looking to elevate their Customer Experience!

Andy & Evan
Estados Unidos
Over 2 years usando a aplicação
22 de junho de 2022

I switched from a different platform to Return Rabbit and it is a 180.
Technical support is awesome, the onboarding was as smooth as it could be.
We are definitely seeing a difference in the exchange rate and return rate with the exchange benefit option. I highly recommend this app!

LeatherUp USA
Estados Unidos
About 2 years usando a aplicação
12 de maio de 2022

Massively improved our operations. highly recommend.
Massively improved our operations. highly recommend. (sorry for the repeat, this app forced me to write minimum 100 characters)

Biion Footwear USA
Canadá
Almost 2 years usando a aplicação
20 de junho de 2022

Return Magic is done. To replace it, I evaluated 15 return apps and interviewed 11. Typically, the reps will tell you what you want to hear. Not what you need to know. I actually installed another return app only to discover it did not have the capability the rep promised and we needed. Most of the other apps were either more costly or beyond our needs. I found Return Rabbit. The rep was honest and straight forward. I could tell very quickly he really understood the app and explained how it could match our needs. I installed Return Rabbit and as it turns out, RR is a high value and cost efficient app. It has remarkable depth and automation capability and has saved us considerable customer service time and expense. Onboarding was straightforward and done quickly because the onboarding technician was insightful and easy to work with. After onboarding, follow up meetings were held to answer questions and make needed modifications. RR made changes to their program to further match our changing needs. It is an incredible app and my only regret is not finding it sooner.

Paragon
Estados Unidos
Over 1 year usando a aplicação
3 de novembro de 2022

We switched to Return Rabbit about 8 months ago after discovering they had more robust features than our previous platform. It was a seamless transition and we are very happy with the product so far. Their customer service is unlike anything we have experienced with other apps. Their entire team is accessible, responsive, and they take a proactive approach to analyzing our returns data and informing us as to how we could be doing better.

CHNGE
Estados Unidos
About 1 year usando a aplicação

Assistência

Auctane LLC pode responder a qualquer pergunta que tenha sobre Return Rabbit.

Programador

Auctane LLC

4301 Bull Creek Rd, Suite 300, Austin, TX, 78731, US

Recursos

Este programador não oferece assistência direta em Português (portugal).

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