Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
5 de marzo de 2024

I've been using ReturnGO for over 2 years and they've been exceptional. As Their customer service is second to none responding within minutes 24/7 and their team is extremely receptive to feedback when you have a feature need. I highly recommend this app, especially for the price as it compares to the other options out there.

Weatherproof Garment
Estados Unidos
Alrededor de 2 años usando la aplicación
5 de abril de 2024

I could not be happier with the customer service provided by ReturnGo. I'm starting my own business and have never done something like this before so I have a lot of questions! The ReturnGo team is always really quick to respond and explains things in simple terms so I can understand them which is so helpful. Nothing is too much trouble! Highly recommend.

Blue Sky Day the Label
Australia
24 días usando la aplicación
22 de marzo de 2024

NOT A GREAT APP. Impossible to generate a return label, and the only customer service provided was to check my settings. Really hard to understand, not user-friendly, and poor customer service. There's plenty of app to handle your returns - do yourself a favor and choose another one.

Koop
Canadá
Casi 2 años usando la aplicación
ReturnGO respondió 4 de abril de 2024

Thank you for your valuable feedback. We sincerely apologize for the inconvenience you encountered while generating return labels and the inadequate customer support you received. We understand that we missed the mark in providing you with a satisfactory experience.

Continuous improvement is one of our core values, and although our current process is working well for thousands of customers, we recognize the need to address the difficulties you experienced.

After multiple attempts to contact you over the past week to try and understand the issue and work towards a resolution, we understand that you prefer to explore other options. However, we would welcome the opportunity to regain your trust and demonstrate our commitment to improvement.

We appreciate your feedback and look forward to serving you better in the future.

2 de mayo de 2024

ReturnGO has been a game-changer for our returns process! The user-friendly interface makes it easy for our customers to initiate returns and track their status. The analytics dashboard provides valuable insights, helping us improve our products and services. They also have an amazing support when we need assistance for either the set-up or any issues. They've been very helpful! Fantastic app and highly recommend!

Scentiment
Estados Unidos
Alrededor de 2 meses usando la aplicación
Fecha de modificación: 8 de abril de 2024

Works as you would expect it to, we tested several before settling on this one which gave us the best capacity for the customisation that we needed. It has made our return process very simple and efficient for our customers and staff, and the support is excellent, always quick and easy to follow, I highly recommend it, thank you, returngo!

MahaShe
Australia
4 meses usando la aplicación
1 de mayo de 2024

Customer service at ReturnGO has been amazing and has bent over backwards to help a small business with its returns portal. Would definitely recommend it!

Chouchou Intimates
Australia
2 meses usando la aplicación
12 de marzo de 2024

Great app and customer service as always!

Bamboo is Better
Estados Unidos
Más de 2 años usando la aplicación
7 de enero de 2024

Great product, very flexible, does what it's supposed to do and does it right. Simple to setup.
And absolutely AMAZING, stellar customer support. Very responsive, won't waste your time, gets straight to the point, helpful - turns out if wasn't a problem with the app but a mistake of our staff.

Mabel Chong
Estados Unidos
Más de 1 año usando la aplicación
1 de febrero de 2024

Such an easy and customisable returns portal. The customer service is absolutely next level. I would recommend ReturnGO to absolutely everyone.

MegbyDesign
Australia
Casi 2 años usando la aplicación
8 de enero de 2024

The customer service I've experienced is phenomenal! They are so fast and they fix any issues I might run into perfectly!

STAY WEAR
Estados Unidos
Más de 1 año usando la aplicación