ReturnGO Returns & Exchanges

J'ai cherché des applications avant mais rien était comme je voulais. Avec cette application franchement je suis plus que satisfaite. Tout ce que je demande, ils répondent toujours présent.
L'équipe est tout simplement parfaite, ils sont à l'écoute, ils t'aident avec une videoconférence, ils t'explique tout. Je parle français donc il me faut un peu plus de temps que les autres pour bien comprendre mais franchement ils sont super patient en plus. Rien à dire à part que je suis conquise. Ah oui très important, ils répondent incroyablement vite. Merci à l'équipe.

The best customer service you could imagine. They guided me through the whole process and set everything up. It's super easy for customer to use and incentivizes them to get store credit vs. returns. The exchange is super easy to use. Highly recommend.

Great customer support (Mike). Made alot of changed to fit our website's need. Very professional and a great overall experience.

Going great so far! Quick to respond in chat. User friendly platform and makes our job much easier Thanks

This app has been a lifesaver for us and our growing business. We no longer have customers asking for special consideration when returning their items as they're limited by an automated system, and our customers are now raving about our easy returns process in their reviews. It has saved so much time and money in processing returns, but I believe has also had an impact on customers ordering more as they can see that returns are easy if they get their size wrong. Before going with ReturnGO, I looked into Loop, ReturnsMagic, Aftership, Return Logic... all the big ones... and after using ReturnGo, I just don't know why anyone would justify the price tag of the big ones when they can get everything here (and more) for a really affordable price. I also want to say a huge thankyou to the team who help out with questions. As of recently, they now seem to have a team that are online during Australian business hours who can usually help with any questions I have, or otherwise will submit a request to the developer team to address once they come online. They're also constantly making great updates to the app that I didn't know I needed, and are very open to suggestions or requests for changes, often logging the change and letting me know when it should be active by. Highly recommend!

One of the best return app we have came across on shopify, We can tell with great confidence that this one app is all you need for your returns, the support is superb.

This rating is reflecting the quality of the onboarding session as we do not yet have experience with managing returns through the portal.

This app is just outstanding! I tried several of the apps that lots of articles recommend and most of them promise things that actually are not delivered. This one is the opposite. It surprises you that have even features that you were not expecting. Despite amazing customer service. Congrats!

Très belle application permettant enfin de définir un portail retour simple et efficace. Possibilité de le connecter avec Gorgias pour notre SAV.
Mike et service client ultra efficace !

Super app, best pricing.. very easy to set up rules.. had couple of doubts and the support was super awesome too! Keep it up team!