Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
18 de julio de 2022

GREAT SUPPORT TEAM AND VERY GOOD APP - They answered me quickly and helped me with everything I needed

Govanafashion
Israel
Alrededor de 1 mes usando la aplicación
4 de marzo de 2022

Customer support is fantastic. Always available during the week 24/7 for immediate assistance. Always polite and helpful as well. Very refreshing. They will work with you until your issue is resolved to your complete satisfaction. Highly recommended!

Unique LCW
Estados Unidos
Alrededor de 1 mes usando la aplicación
31 de marzo de 2022

App so far is great, simple to use and straightforward. Had a slight technical issue to start with, but it was resolved quickly.

Bella Grace
Reino Unido
Alrededor de 1 mes usando la aplicación
27 de diciembre de 2021

Our team got extremely tired of keeping track of exchanges, so we decided to try out this app and it's been great! Really love how automated everything is and how easy it is to track all of our exchanges in one place. :) The support team has been extremely helpful whenever I have a question as well! 10/10 would recommend if you deal with returns/exchanges on a daily basis. We sell pet accessories, so customers frequently choose the wrong size, so we deal with that lol

Pawsonify
Estados Unidos
Alrededor de 1 mes usando la aplicación
9 de julio de 2021

I have researched all of the major returns platforms and decided to ReturnGo for our store. I couldn't be happier with the app! There are some features I've requested that the ReturnGo team responded they're currently working on building it out. Sounds like their development team has a great plan in place and I'm really excited about what the app currently provides, as well as what they'll be launching in the future. The value we're going to get from this app is incredible!
Their team is so quick to respond to all of my questions, it's definitely worth scheduling a call with them when you install! Really wonderful customer service! I know several of them by name because they're so helpful :)

Vapor Apparel
Estados Unidos
Alrededor de 1 mes usando la aplicación
15 de julio de 2022

This is an amazing option for such an affordable price that lets us manage multiple return and exchange flows. Their team has also been incredibly helpful.

Lunata Beauty
Canadá
Alrededor de 1 mes usando la aplicación
1 de diciembre de 2022

If you have more than one warehouse, this app is for you as it can return to multiple locations, which other apps are lacking. The installation is fast and easy, and the team is great.

APRICOAT
Estados Unidos
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 20 de mayo de 2022

These guys are relentlessly committed to customer success -- which is prob what matters most in any app/product/partner -- so I gotta recommend them. I installed and self-onboarded and had some issues. The founder got on a call and walked me thru everything. TBH, I walked away thinking, "I gotta talk with my customers more; this guy is what good business looks like." Besides the people, what's gonna make this app a winner in the long run is that it offers customers who want to make returns a LOT of incentives/options to keep the item, donate it, get store credit, etc...so that we don't have to make painful refunds. That's an amazing feature and at a starting price of $10 it makes this app a fantastic choice for any sized store.

LLUME Jewelry
Canadá
Alrededor de 1 mes usando la aplicación
24 de marzo de 2023

ReturnGo has been great for us! We switched from a competitor and our plan with ReturnGo is less expensive with even more features.

Thread®
Estados Unidos
Alrededor de 1 mes usando la aplicación
27 de julio de 2022

Wir haben die App für die Abwicklung unserer Retouren installiert. Anfangs gab es einige Schwierigkeiten mit der Integration in Sendcloud und im speziellen der automatischen Sendung der shipping-labels. Aber der Support war sehr hilfsbereit und engagiert und mittlerweile funktioniert alles super. Sehr übersichtlich, gutes Interface und leicht zu bedienen.

Josea Surfwear
Alemania
Alrededor de 1 mes usando la aplicación