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Great App, excellent customer service. The app reduced immediately the effort in handling returns. We save time, the customer has a clear tool to handle its request and we turn already returns into exchanges. Work perfectly, highly recommended.
The app support is the best! The price and features are perfect, and I wish every app was so easy to set up.
I am still in the trial period of this app and can already tell this is a great product with an awesome team behind it. These guys are super responsive and ready to help and take suggestions even on a sunday!! They are coming up with great integrations in the future to support our use cases. Bravo, great find! Awesome app and team
I just installed this app and only used it for a test return so far, but I'm giving 5 stars because in going through the process of setting the app up, the assistance provided by the live chat agent was excellent. Plus, there's so many options to offer customers. I look forward to the app working perfectly.
Best customer experience ever experienced! Lian, the support guy following me, was excellent! The app itself it is also super duper useful, I don't think I am going back!
I'm using this app for a store, and from the testing phase the app was smooth as butter. Had some translations that were a bit off and needed to be double-checked, but other than that, the support was ON POINT. I mean, from my point of view, the 5 stars rating defines the app and also the support. I totally recommend this app. You'll be satisfied and your customers will be satisfied.
Switched from Return Magic to this app after trying 6 others - lifesaver! Support is great and always available. So far met all expectations. Thanks!
The customer service is outstanding. I reached out on a Saturday afternoon asking a question and had a reply from Eyal within minutes. It was very much appreciated.
I've needed help twice - and both times, Junessa has jumped right on and handled my issues. Incredible customer service. So many apps make you leave a message and wait for an email - I delete those apps. This is the way.
This app took the place of Return Magic for our company, and it was very easy to train the team on. Customer service is always quick to respond and help out. Also quick to address suggestions. Customer experience seems to be very good from the front end.