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Perfect solution for our needs. Allowed us to streamline our returns process and give customers instant responses
i use this app to deal with returns, its simple and very efficient . lets you fully customize the return and exchange portal to allow you to run your store more efficiently
It's very easy to ask for support for this app. There is always someone to answer your query in less than 2 minutes of waiting. Reyn Valera spent almost 3 hours Zooming with me to succesfully setup my Returns and Exchange Portal! That's a feat. It's amazing how she walked me step-by-step setting up the app in a friendly manner and calming soft instructions. It gained my trust too to ReturnGo customer support.
All the *******************stars I can give. Keep it up!
Best regards,
Mariano Tagayun
LeisureField
What a relief! We were looking for a returns app to make our life simpler and tried ReturnGO because of their exceptional reviews on customer support. Turn out their features are just as great! I recommend meeting with their support for onboarding – they met with us twice, helped throughout, and were always patient and friendly.
Thank you very much for such an amazing app! Very easy to use, friendly UI, easy to control return and exchnage requests.
Customer support is fantastic. Always available during the week 24/7 for immediate assistance. Always polite and helpful as well. Very refreshing. They will work with you until your issue is resolved to your complete satisfaction. Highly recommended!
App so far is great, simple to use and straightforward. Had a slight technical issue to start with, but it was resolved quickly.
Our team got extremely tired of keeping track of exchanges, so we decided to try out this app and it's been great! Really love how automated everything is and how easy it is to track all of our exchanges in one place. :) The support team has been extremely helpful whenever I have a question as well! 10/10 would recommend if you deal with returns/exchanges on a daily basis. We sell pet accessories, so customers frequently choose the wrong size, so we deal with that lol
I have researched all of the major returns platforms and decided to ReturnGo for our store. I couldn't be happier with the app! There are some features I've requested that the ReturnGo team responded they're currently working on building it out. Sounds like their development team has a great plan in place and I'm really excited about what the app currently provides, as well as what they'll be launching in the future. The value we're going to get from this app is incredible!
Their team is so quick to respond to all of my questions, it's definitely worth scheduling a call with them when you install! Really wonderful customer service! I know several of them by name because they're so helpful :)
This app not only helps my customers have a positive return/exchange experience, but it takes a lot of the manual work of processing and keeping track of those orders off our plate. This App has almost everything I need and the team at ReturnGO is helpful, reliable and committed to helping merchants have the best experience with their app. I am blow away by the level of customer service they provide and look forward to using this app for a long time to come. THANK YOU!