Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
6 juillet 2023

This app is incredible. It's saved our business tons of time and effort as it makes returns and exchanges a breeze. It's one of the core apps to keeping our returns process simple and easy.

Murgs
Royaume-Uni
Plus d'un an d’utilisation de l’application
Modifié le 13 juillet 2021

By far one of the best Return apps available for Shopify. Streamlines the entire process for customers so that it takes a job off of your plate. The Return Go App continually has gotten better since we first installed it onto our store. For the price and value offered I would say to look no further than this Return and Exchange Portal!

ALT. Fragrances
États-Unis
Plus d'un an d’utilisation de l’application
20 février 2022

Perfect Return Management App with lots of customization options, super fast support and really fair pricing. Nothing else to say. We migrated from "Return Magic" which Shopify is discontinuing. Give this app a try it's worth it.

PineTales®
États-Unis
Plus d'un an d’utilisation de l’application
6 septembre 2022

Just got this and so far so good! Customer service is OUTSTANDING!!!! They are so very helpful and took time to explain everything!

Jaxe + Grace Boutique
États-Unis
Plus d'un an d’utilisation de l’application
17 mai 2022

Works very well and is a great value. We previously used a much more expensive solution and it only had a few more features. This one gets the job done for way less.

CoyoteVest
États-Unis
Plus d'un an d’utilisation de l’application
1 septembre 2021

I have been looking for a returns app that can manage returns, accommodate exchanges, and is simple to use. I have used and reviewed several, and none were perfect - they either lacked functionality, were very complex or cumbersome to use, or were too expensive for my small business. ReturnGo looked promising, so I gave it a try. I am very glad that I did because it is exactly what I need. The interface is simple to use both from the admin and end user; there are several return options that can be implemented & adjusted as needed. Most of all, the support team is fantastic and very responsive. I had adjustments I wanted to make to work for my specific setup and the team has replied quickly, resolved all my questions, and implemented solutions that work for me. Highly recommended, I will definitely keep it in my store.

Axis Tango
États-Unis
Plus d'un an d’utilisation de l’application
16 décembre 2021

11 stars if I could. We have a very large customer base and were trying to deal with both exchanges and returns plus warranties that have to be serviced for a year after purchase. We tried Loop and Return Rabbit and both failed to provide a reasonable solution, or one that worked at all. It was pretty frustrating and we had a lot of annoyed customers. Enter this company and their software. I booked a setup time with their developer and they had us up and running in just a few minutes with use cases that work extremely well for us. We also had a few suggestions for how things could be further customized to make things even better and were impressed to hear about their constant development and new features coming out. Added to that, their subscription is 20-50 times cheaper than the other services! Using this software is a complete no-brainer for us. Highly recommended and their customer service with the chat within the app is second to none. I'm very impressed.

whipr
États-Unis
Plus d'un an d’utilisation de l’application
17 août 2021

Much more features and options in this one compared to the counterparts. Very friendly customer support and some very ambitious future plans for this app.

DOTI Robotic Home Cleaning
Canada
Plus d'un an d’utilisation de l’application
28 juillet 2022

ReturnGo is amazing. I've been using them since shortly after they started the app and am super satisfied! They are constantly improving it and adding new features - the developers are super active in managing and improving the app. I love the experience it offers my customers and the ability to retain sales by offering instant exchanges and custom return policies depending on if the customer requests a return to a gift card or to their payment method. I am here for the long haul.

Movemama
États-Unis
Plus d'un an d’utilisation de l’application
28 juin 2022

Easy to use and set up. Fast helpful customer service when needed, would recommend to other Shopify stores

RTNW
Australie
Plus d'un an d’utilisation de l’application