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So far I've been using return go for my start-up business and although I haven't had many returns, the set-up was very easy and the support from Junessa Olid at Return Go was phenomenal. She stuck with me thru the entire set-up process and has been very helpful ever since. I commend her for excellent customer service and will continue to use return go as my business grows.
Perfect Return Management App with lots of customization options, super fast support and really fair pricing. Nothing else to say. We migrated from "Return Magic" which Shopify is discontinuing. Give this app a try it's worth it.
Highly recommend the ReturnGO app! It is easy to use for not only our staff, but our customers who are processing the returns.
The Customer Service team have always been very responsive and are willing to help in a quick manner.
Just got this and so far so good! Customer service is OUTSTANDING!!!! They are so very helpful and took time to explain everything!
Works very well and is a great value. We previously used a much more expensive solution and it only had a few more features. This one gets the job done for way less.
I have been looking for a returns app that can manage returns, accommodate exchanges, and is simple to use. I have used and reviewed several, and none were perfect - they either lacked functionality, were very complex or cumbersome to use, or were too expensive for my small business. ReturnGo looked promising, so I gave it a try. I am very glad that I did because it is exactly what I need. The ...
11 stars if I could. We have a very large customer base and were trying to deal with both exchanges and returns plus warranties that have to be serviced for a year after purchase. We tried Loop and Return Rabbit and both failed to provide a reasonable solution, or one that worked at all. It was pretty frustrating and we had a lot of annoyed customers. Enter this company and their software. I ...
Much more features and options in this one compared to the counterparts. Very friendly customer support and some very ambitious future plans for this app.
ReturnGo is amazing. I've been using them since shortly after they started the app and am super satisfied! They are constantly improving it and adding new features - the developers are super active in managing and improving the app. I love the experience it offers my customers and the ability to retain sales by offering instant exchanges and custom return policies depending on if the customer ...
Easy to use and set up. Fast helpful customer service when needed, would recommend to other Shopify stores