レビュー (354)

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年12月26日

Was very helpful and got the job done for me fast!

Seatec Outfitters
アメリカ合衆国
アプリの使用期間:3年以上
2024年12月16日

I highly recommend this app! The onboarding was very informative and the support team (especially Reyn) was extremely helpful with our inquiries. On the app itself, it's highly customizable based on our current return policies. Customizations in the UI/emails may be a little limited, but not an issue itself as we're able to change fonts and colors.

Overall, this is a great returns app with a supportive team always ready to help. To the ReturnGO team, thank you so much for making our implementation a smooth experience!

White Coat
フィリピン
アプリの使用期間:2ヶ月
2024年12月9日

Managing returns used to be one of the biggest challenges for us, but since integrating ReturnGO, the process has become seamless and hassle-free. Their platform is intuitive, customisable, and has allowed us to offer a smooth returns experience to our customers, which is key in retaining their trust and loyalty.

What truly stands out is the exceptional support from the ReturnGO team. Whenever we’ve had questions or needed adjustments, their team has been responsive, knowledgeable, and a pleasure to work with.

Thanks to ReturnGO, we’ve not only streamlined our operations but also turned what used to be a pain point into a strength. Highly recommended for any e-commerce brand looking to elevate their customer experience!

NOVU
イギリス
アプリの使用期間:4ヶ月
2024年12月29日

Amazing service, the most seamless app for managing my returns. The live chat is always available for help!

The Siesta Club
オーストラリア
アプリの使用期間:3年弱
2024年12月12日

The ReturnGo Staff have been extremely helpful in getting my account set up, answering any questions I have had and working through different scenarios based on our needs. Not to mention I am saving money using this app compared to the other one I was using before, which didn't have the integration with Amazon I needed. So overall, very happy.

Maui Rippers
アメリカ合衆国
アプリの使用期間:8日
2024年11月14日

This app works however when you exchange a product it discounts the new item to a zero amount which is incorrect and your accounting will take it as you sold a product for no money.

I have raised this issue with return go and they said well thats how it works.

If you running an accounting system for your sales, its a nightmare to fix and correct this issue.

MOTOHEADZ
オーストラリア
アプリの使用期間:約3年
ReturnGOが返信しました 2024年11月21日

Thank you for providing detailed feedback on exchange handling and its impact on your accounting system.
This is a known issue, and we offer various solutions to address it, recognizing that different merchants have unique preferences and requirements.
We’ve tried reaching out via email but haven’t heard back yet. Please feel free to contact us so we can better understand your specific use case and collaborate on finding the best solution for your needs.

2024年12月10日

Great solution. Reliable and efficient. The support is fast. It's 100% recommend. We have API integration that works great.

MPG Sport
カナダ
アプリの使用期間:約1年
2024年12月6日

The support team is always ready to help! They are very effective! Great service :)

Rylee + Cru Canada
カナダ
アプリの使用期間:1年以上
2024年12月13日

Awesom, quick service! Very helpful and got my issue handled immediately!

Cave & Post Trading Co.
アメリカ合衆国
アプリの使用期間:約1年
2024年12月16日

I spoke with Carla. She helped me solve my problem quickly and efficiently.

BlueyedHorse
アメリカ合衆国
アプリの使用期間:約2年