ReturnGO Returns & Exchanges

Omg, this is a must-have for every business owner. I don't normally review apps but I couldn't let this good mine pass fellow small business entrepreneurs. Install it and you will be forever grateful. Worth every dime. I am just astounded by how well this app is made and how it makes the whole experience seamless and completely customizable. Makes my business look so professional. Stop scrolling just download it, period, and thank me later. For real!!!!

Super helpful support team! I've contacted them a few times and they have always been very quick to respond and able to fix the issue. This app is great value and works well.

Firstly, customer service was helpful during the installment process. They clarified every point for us. Also, the UX is user-friendly. They helped us, especially on language conversion. Every steps are simplified. Merchants who use Money Order in their stores could use efficiently. IBAN check feature is trust point for merchants. Thanks for the great service again!

We were previously using ReturnMagic, once they shut down we were looking for a good replacement. Thus we have done trials with many other companies.
After a lot of searching, we have found ReturnGo to be a great fit for our company!
There are so many automations that really make the return/exchange process as easy as possible!
We are a small company and Junessa did an amazing job at making this the right choice for us!
She responded to our questions promptly and was more than happy to help us every step of the way from step by step instructions to zoom meetings. We cannot thank her enough. The support team is also very quick to find solutions.

Super application qui va nous simplifier la vie !
Le service client est top et très réactif. J'ai eu besoin d'un peu d'aide pour tout paramétrer et comprendre le fonctionnement et j'ai bien été accompagnée :)
Merci !

We are using this app to offer store credits for our client's return - under Shopify basic. I was looking for an app to simplify the return process and very happy to have found it. The Returngo team has been very responsive and helpful with the application setup. They always reply instantly! We've only been using it for a month as of now, but very happy about it. Big + for us: we can translate all text, offer store credit, have a simple platform in the backend to manage the returns, customize the layout to match our store design.

Brilliant app, which my client is absolutely thrilled with. Best support ever - took time to explain everything and also advised of upcoming updates. Attentive and thoughtful and extremely helpful. Highly recommended to anyone!

Une app qui simplifie la vie, modulable sur les raisons des retours et les conditions par type de demande, pays, produit,etc... Le service client est très réactif

We're brand-new in using the app but have been VERY pleased with how easy the integration and setup has been. It's a much more robust solution than our previous solution and much better customer support! Mike, Chris, and several others responded extremely fast via chat and were super professional, helpful, and positive. Made the whole onboarding experience very enjoyable! I would HIGHLY recommend!

Top notch customer service and everything works great after getting used too. would highly recommend to improve the return workflow of your store!