리뷰 (354)

전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 11월 1일

I had uninstalled it, but it's keeps charging the fee, can anyone help to solve it? it keeps charging for a year while I uninstalled it a year ago...

DIMA EYEWEAR
홍콩(중국 특별행정구)
앱 사용 기간 11개월
답글 ReturnGO개 2024년 11월 7일

Thank you for bringing this to our attention. According to both our records and Shopify's, it appears the app wasn’t uninstalled from your Shopify admin. However, we ...

2024년 10월 26일

Bad App. It can not cancel the plan from the dashboard

Hero Tools Fitness
미국
앱 사용 기간 대략 2개월
답글 ReturnGO개 2024년 11월 7일

Thank you for your feedback. We’re sorry to hear about your experience. Our app can be easily uninstalled from the Shopify admin, and we also provide a detailed knowledge ...

2024년 3월 22일

NOT A GREAT APP. Impossible to generate a return label, and the only customer service provided was to check my settings. Really hard to understand, not user-friendly, and poor customer service. There's plenty of app to handle your returns - do yourself a favor and choose another one.

Koop
캐나다
앱 사용 기간 거의 2년
답글 ReturnGO개 2024년 4월 4일

Thank you for your valuable feedback. We sincerely apologize for the inconvenience you encountered while generating return labels and the inadequate customer support you ...

2022년 4월 14일

This is actually a great app. One star because I was very clear from the start that I needed to do cross-border returns (US returns need to generate a USPS return label to send the return back to us in Canada). This app cannot do this. One star for me doing days of configuration only to realize it can't meet our most basic requirement - a requirement I was explicit about with the support folks I ...

Navas Lab Apparel
캐나다
앱 사용 기간 대략 1개월
2022년 11월 16일

Everything that Stephen said was an option on the phone was not! a feature where the customer pays for the retun is not available, they said they are working on it and will be available next week. I was following once a week for a month, after a month I received an email confirming that the option is now available, I schedule a call. On the call the person informed me that the option is not ...

iLevel Lab
미국
앱 사용 기간 대략 1개월
답글 ReturnGO개 2022년 11월 18일

We sincerely apologize for the experience you had. It is definitely not an experience we want to provide our merchants. After investigating this issue with Stephen and our ...