리뷰 (309)

전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 7월 19일

For the most part, our team enjoys using ReturnGO. It has streamlined our exchange process and has made issuing labels super easy. Except for a few minor glitches, it works well.

Anthony's Ladies Apparel
미국
앱 사용 기간 대략 1년
2022년 8월 4일

A really good returns app. It has almost everything I need; it falls short only due to the nature of my products - I need to provide a 3 items to 1 item exchange, but ReturnGo can only do 1 to 1.
The resolutions and policies etc to me seem to be a little more complex than they need to be and they have confused me at times, but help was always available when needed.
Other than that, I am pleased with it and I've kept the app on my site until I decide whether to stick with it and do some manual exchanges when necessary or revert to all manual.
I tried 5 -6 other return apps (in my budget) before trying ReturnGo and it was the best by far.
Customer service has been very good - prompt, helpful and friendly.

Harbour City Dog Gear
오스트레일리아
앱 사용 기간 대략 1년
2022년 10월 3일

Good customer support and capability within the app. A few features to be desired that may be added later on.

Ibis Cycles
미국
앱 사용 기간 5개월
2022년 10월 5일

I use ReturnGO to help with customer returns and it works really well. Setting the policies is easy and the customer service is always A1 and they are so kind!

MBM Swim
미국
앱 사용 기간 4개월
2021년 12월 22일

The app itself is great! It provides a great experience for the customer and makes it easy to manage returns. Unfortunately we were misled by the description. It does not integrate with UPS or Fedex, which is why we've given 4 out of 5 stars. To work with Fedex or UPS, you need to install Shippo or ShipStation for an additional fee, so be sure to capture that as part of your evaluation. Once this supports a direct integration with Fedex/UPS we will definitely update our rating to 5 out of 5!

BIG AND TALL BRANDS
캐나다
앱 사용 기간 대략 5시간