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This app is a MUST. Great integration and crucial for any business. Plus, their customer service is unmatched. Thank you!
Great price, great customer service, and overall great platform! The customer service reps respond immediately and are knowledgeable and helpful and the platform is very customizable.
We've tested the most popular app and the RETURNGO is definitely the BEST. it gives the option to split btwn US and international rules, it gives the option to select ether store credit / refund / exchange. i wish we'd discovered this app months ago it would have save us a lot of time and money. highly recommended and can't wait for all the next great features their working on.
this is a fine app and customer service is helpful. thanks so much for the help. you can exchange or refund and it integrates easily.
very good app and customer service is so good and helpful so I am planning to work with them for my Shopify store
Really nice one to handle your returns. Had a lot of problems with all my returns, now everything is super easy!
I have never seen an app with such amazing customer service. I had so many questions that Nica helped me solve so quickly. She was so patient with me and answered all the questions I had with so much detail. She is the reason that I feel so happy with this app and will continue after my free trial. I'm so excited to be accepting returns with so much ease and comfort now! Thank you Nica!
This app is the perfect return and exchange app. Lian was so so helpful setting this all up! He was so patient. Hopped on a zoom call whenever I needed help setting up. The app is so well priced and the first App to allow exchanges and upsell/downsell. All in all they deserve 5 STARS!! I highly recommended this APP
We started with ReturnGo a while ago and actually switched to Ecoship because of their AI solutions. Well, after about 6 requests to Ecoship customer service, I decided to switch back. This time, I actually used their customer support, which I must say is outstanding. They helped me set up the process for both of my Shopify stores and have answered questions and helped with integrations with other apps. Now that the app is set up correctly (the initial setup was actually our fault), I am very happy..
There is no comparison between the two apps and the customer support is amazing. If you have the choice, just use ReturnGo and make your life easier.
ReturnGO has saved us time and money, but most importantly massively improved our customer experience. The product team has been very supportive and responsive, and is continually putting out new and useful features.