ReturnGO Returns & Exchanges

We started our initial account with ReturnGO for our tv segments as our then returns service was lacking features we needed. We were so absolutely blown away by the outstanding level of service that we have received, that we switched our website to ReturnGO too! We have all the features we need and more. We had the absolute fortune to have Stephen as our account manager and have never received better service! We have had some odd situations arise with our Shopify/website setup, but it has never been a problem for them! The care and attention to detail that we've been given is absolutely unmatched! The 24-7 chat support is incredible and every person that I've chatted with from RTG has been helpful, kind, and knowledgeable - thanks Lian, Mike, Nikki, and more! When we had a weird issue pop up that was time sensitive and hard to figure out, both Stephen (acct manager) and Eyal (founder) went out of their way to set up calls to handle our issue. I am very grateful to you both and to ReturnGO as a whole. We are very happy.

Exceptional customer service! They are very responsive and human. I am a happy customer for 6 months and every time I had a need they were prompt, kind and beyond helpful in assisting me. I'm a small client and I'm treated like I'm their only/main client, that's so impressive! PS: I'm not commenting on the app here as I already did in the past but I couldn't recommend it enough! Also, they are always improving it

Return go is a very user friendly application! Their team has been present for the implementation of the app. Their team is just pleasant, understanding and especially very professional ! Thank you !

Our company is using ReturnGo for the Shopify Plus version. The app support team is very proactive and helpful. This app is suitable for our contact center service process.

We use this app to help with customer returns and it is by far the best out of several we have tried. The developers are quick to answer questions and also have implanted changes that we requested. A+

Loving this app! It's so streamlined and professional and the support is top notch. Would highly recommend. :)

very good app and customer service is so good and helpful so I am planning to work with them for my Shopify store

ReturnGo is extremely simple to configured. It's integrated with commonly used Shipping App's that saved me a lot of time. Their support team is execellent - they always alwyas get back to you quickly.

Very helpful customer service - they always respond quickly and follow up promptly. They have always worked to provide us with solutions and tweaks to their program to best serve our store.

ReturnGo Returns & Exchange Portal is an excellent app. The platform and the team behind the solution are straight forward, flexible and able to accommodate business needs unique to our company. We are thrilled to have found them and would recommend them to anyone in need of a simple, well-developed returns and exchange solution.