Avaliações (354)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
1 de novembro de 2024

I had uninstalled it, but it's keeps charging the fee, can anyone help to solve it? it keeps charging for a year while I uninstalled it a year ago...

DIMA EYEWEAR
Hong Kong, RAE da China
11 meses usando o app
ReturnGO deixou uma resposta 7 de novembro de 2024

Thank you for bringing this to our attention. According to both our records and Shopify's, it appears the app wasn’t uninstalled from your Shopify admin. However, we ...

26 de outubro de 2024

Bad App. It can not cancel the plan from the dashboard

Hero Tools Fitness
Estados Unidos
Aproximadamente 2 meses usando o app
ReturnGO deixou uma resposta 7 de novembro de 2024

Thank you for your feedback. We’re sorry to hear about your experience. Our app can be easily uninstalled from the Shopify admin, and we also provide a detailed knowledge ...

22 de março de 2024

NOT A GREAT APP. Impossible to generate a return label, and the only customer service provided was to check my settings. Really hard to understand, not user-friendly, and poor customer service. There's plenty of app to handle your returns - do yourself a favor and choose another one.

Koop
Canadá
Quase 2 anos usando o app
ReturnGO deixou uma resposta 4 de abril de 2024

Thank you for your valuable feedback. We sincerely apologize for the inconvenience you encountered while generating return labels and the inadequate customer support you ...

14 de abril de 2022

This is actually a great app. One star because I was very clear from the start that I needed to do cross-border returns (US returns need to generate a USPS return label to send the return back to us in Canada). This app cannot do this. One star for me doing days of configuration only to realize it can't meet our most basic requirement - a requirement I was explicit about with the support folks I ...

Navas Lab Apparel
Canadá
Aproximadamente 1 mês usando o app
16 de novembro de 2022

Everything that Stephen said was an option on the phone was not! a feature where the customer pays for the retun is not available, they said they are working on it and will be available next week. I was following once a week for a month, after a month I received an email confirming that the option is now available, I schedule a call. On the call the person informed me that the option is not ...

iLevel Lab
Estados Unidos
Aproximadamente 1 mês usando o app
ReturnGO deixou uma resposta 18 de novembro de 2022

We sincerely apologize for the experience you had. It is definitely not an experience we want to provide our merchants. After investigating this issue with Stephen and our ...