Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
8 de dezembro de 2023

Junessa has been instrumental through this process. Without her assistance and knowledge we would have not been successful. As a result, the implementation has been seamless. ReturnGo in our experience is working great. Our process has become more efficient internally and our customers experience has improved as a result. Thank you Junessa! and to the great team at ReturnGo!

BloqUV
Estados Unidos
2 meses usando o app
22 de novembro de 2023

Fantastisk support - de svarer hurtigt og udførligt på alle de udfordringer vi har haft.

Ivylee Australia
Austrália
4 meses usando o app
8 de novembro de 2023

We started with ReturnGo a while ago and actually switched to Ecoship because of their AI solutions. Well, after about 6 requests to Ecoship customer service, I decided to switch back. This time, I actually used their customer support, which I must say is outstanding. They helped me set up the process for both of my Shopify stores and have answered questions and helped with integrations with other apps. Now that the app is set up correctly (the initial setup was actually our fault), I am very happy..
There is no comparison between the two apps and the customer support is amazing. If you have the choice, just use ReturnGo and make your life easier.

Armor Concepts
Estados Unidos
4 meses usando o app
4 de outubro de 2023

Absolutely friendly, totally helpfully!!!

TERMINAL X
Grécia
Aproximadamente 1 ano usando o app
29 de setembro de 2023

So far I've been using return go for my start-up business and although I haven't had many returns, the set-up was very easy and the support from Junessa Olid at Return Go was phenomenal. She stuck with me thru the entire set-up process and has been very helpful ever since. I commend her for excellent customer service and will continue to use return go as my business grows.

Starwides
Estados Unidos
Mais de 1 ano usando o app
18 de setembro de 2023

Love the service they order, very clear and easy to use.

Joybees Footwear Canada
Canadá
Mais de 2 anos usando o app
8 de setembro de 2021

Great experience with their CS team, specifically Lian & Junessa. So helpful & got to the root of an issue that was affecting our returns, but now it's solved! The app itself is definitely worth it as an affordable option out there.

Driftline
Estados Unidos
Quase 3 anos usando o app
26 de novembro de 2021

Been using this app for a few months now, been great! customer service is brilliant, replied to me straight away and stuck with me until everything was how I wanted it!

Sugar Loaf Clothing
Reino Unido
Mais de 2 anos usando o app
23 de maio de 2023

Easily the most user & budget friendly return app we have used. Their customer support is A+! Highly recommend.

fabrik
Austrália
Mais de 2 anos usando o app
7 de outubro de 2021

ReturnGo is a magnificent APP....what I most like about it is that there are multiple features that I can activate on need. Things like blocking items for returns, having separate # of return days for money returns and exchanges, giving my customers store credit, and many more. I also noticed that the team is constantly improving the tool and adding new features. But my #1 comment is that the support team, specially Eyal, works shoulder to shoulder with us to setup and improve the portal. Service is the icing on the cake and ReturnGo definitely knows how to do it well.

Leonisa - Panamá
Panamá
Mais de 2 anos usando o app