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AMAZING COMPANY! CONSTANTLY IMPROVING THEIR ALREADY AWESOME FEATURES! CEO HELPED ME AT MIDNIGHT HIS TIME AND JUMPED ON A ZOOM TO ASSIST ME! WOW!
Awesome app! Helped me a lot to create a smooth refund and return process for me and my customers! Great value!
Well done app! Customer care is very helpful, quick response and so many features. Multiple languages. Recommended.
Their support is sublime. Incredibly helpful throughout the entire process and they even gave me access to features that were in beta.
This app is a game changer when it comes to processing returns. Doesn't take long to set up and is packed with features. What I was most impressed with was the help received from their support team when I had an issue with postage being charged on returns (I only wanted to charge the customer the price difference for the items). Junessa on the help team, was a joy to deal with - pleasant, helpful and more than a little patient with my limited experience. Together with her CTO, they were able to patch a backend fix to my store which solved the issue while I waited! How good is that! Thank you guys.
Switched from another returns app. This one has much more features and the customer service is very helpful with answering onboarding questions. Highly recommend to anyone who wants next level return management tools!
Easy and smart! Improve the customer experience, increase the returning customers and it's affordable.
The best thing about setting this up is the dedication of the team we had supporting us. Noa & Junessa helped with every question, and worked with us to get this off the ground, even liasing with third parties to make sure it worked. The words of our director 'This is a game changer'
The fluidity of the service will enhance the customer journey in every way we want to enhance it.
Amazing app, and AMAZING customer service! the app simplifies our return/exchange process, saves soooo much time in handling it, and improves our customers experience.
It has a great feature of crediting customers in store credits and their customer support service goes above and beyond, they are super helpful, Very responsive on chat and emails.
The app is easy to set up, no coding needed, any question I had was answered quickly, and the value for money is great!
Highly recommended.
One of the best portal to manage return and exchange. Highly Recommended. I asked for Help the response was super quick.