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Automate returns & exchanges with a branded self-service return portal for easy returns management.
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.
- Product & variant exchange, gift returns, cancel order, store credit, and more.
- Flexible return reasons, follow-up questions, and image & video upload.
- Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
- Automatically generated pre-paid return shipping labels for tracking returns.
- Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
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- Caractéristiques
- Fonctionne avec les thèmes les plus récents
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- USPS
- Gorgias
- Canada Post
- Shippo
- Shipstation
- Sendcloud
Catégories
Options de retour
Gestion des retours
- Approbations automatisées
- Portail des retours
- Politiques personnalisées
- Articles non retournables
- Délais de retour
- Motifs de retour
- Multilingue
- Étiquettes d’expédition
- Suivi des retours
- Notifications par SMS
- Notifications par e-mail
- Image de marque personnalisée
- Gestion des remboursements
- Mises à jour des stocks
- Liste noire d’e-mails clients
- Analyses de données
Suivi
Tarification
Return Guard
Installation gratuite
Unlimited returns. Coverage fees & return label costs billed monthly. All Pro features except shipping integrations.
- Return Guard features
- ReturnGO return labels
- Return Guard revenue share
Starter
$23 / mois
20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.
- Full returns solution
- Variant exchange
- Return labels via Ship by ReturnGO
- Unlimited policy rules
- Store credit
- Auto-approval
- 2 languages
- Email notifications
Essai gratuit de 14 jour(s)
Premium
$147 / mois
110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.
- All Starter features plus:
- Product exchange
- AI-powered instant store credit
- Gift returns
- Item donation
- Cancel order
- Shipping integrations
Essai gratuit de 14 jour(s)
Pro
$297 / mois
300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.
- All Premium features plus:
- Shop Now
- Packing slips
- Item validation
- White label portal
- Auto-mark as done
- 5 languages
- Advanced analytics & API
Essai gratuit de 14 jour(s)
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (324)
I've been using the ReturnGo App and worked with their team for over a year now (Junessa and Mike). It was an incredible experience. I've never thought the customer support could be so impressive! From initial set up to minor and major tweaks - you can achieve all that in real time quickly and efficiently using Live Chat or hoping on a screen share call (all FREE of charge!). I love how it helps ...
ReturnGO is a good app that does what we need it to, but the support is what really brings the service to the next level. Mike, in particular, has gone above and beyond in making sure our returns process is optimized. He is truly an A+ representative of the company.
Our experience with ReturnGO Returns & Exchanges has been nothing short of exceptional, from the moment we onboarded to now. They have consistently exceeded our expectations with their outstanding service. The onboarding process was seamless, and their support team has always been accommodating, providing assistance 24/7 via live chat and email.
The app itself is packed with excellent features ...
ReturnGO is an intuitive and efficient solution for streamlining returns and exchanges. Its seamless integration and user-friendly interface make it an invaluable tool for our business. What truly sets it apart, however, is its outstanding customer support—particularly Junessa, whose expertise, responsiveness, and dedication ensure a smooth experience. Highly recommended
This app responds to all our needs, and was extremely easy to set up. It integrates with all systems we needed, which was difficult to find for a Returns solution. Support is always responsive and helpful!
Assistance
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Lancement
14 septembre 2020 · Journal des changements
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