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Automate returns & exchanges with a branded self-service return portal for easy returns management.
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.
- Product & variant exchange, gift returns, cancel order, store credit, and more.
- Flexible return reasons, follow-up questions, and image & video upload.
- Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
- Automatically generated pre-paid return shipping labels for tracking returns.
- Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
Contém texto sem tradução
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Funciona com
USPS, Gorgias, Canada Post, Shippo, Shipstation, SendcloudCategorias
Opções de devolução
Gestão de devoluções
Acompanhamento
Notificações
Preços
Starter
$23 /mês
20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.
- Full returns solution
- Variant exchange
- Return labels
- Unlimited policy rules
- Store credit
- Auto-approval
- 2 languages
- Email notifications
Avaliação gratuita de 14 dias
Premium
$121 /mês
110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.
- All Starter features plus:
- Product exchange
- AI-powered instant store credit
- Gift returns
- Item donation
- Cancel order
- App integrations
Avaliação gratuita de 14 dias
Pro
$297 /mês
300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.
- All Premium features plus:
- Packing slips
- Item validation
- White label portal
- Auto-mark as done
- 5 languages
- Advanced analytics
- API
Avaliação gratuita de 14 dias
Enterprise
$417 /mês
420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.
- All Pro features plus:
- View previous RMAs
- Multi-store plan
- Dedicated account manager
- Auto-refund & exchange
- ERP & notification integrations
Avaliação gratuita de 14 dias
Contém texto sem tradução
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
Avaliações (327)
I love working with Returns Go it has given me and my team so free hands to work on other things. Also the support team is always getting back to us in a timely manner, and handling our issues right away.
This app works however when you exchange a product it discounts the new item to a zero amount which is incorrect and your accounting will take it as you sold a product for no money.
I have raised this issue with return go and they said well thats how it works.
If you running an accounting system for your sales, its a nightmare to fix and correct this issue.
Thank you for providing detailed feedback on exchange handling and its impact on your accounting system.
This is a known issue, and we offer various solutions to address it, recognizing that different merchants have unique preferences and requirements.
We’ve tried reaching out via email but haven’t heard back yet. Please feel free to contact us so we can better understand your specific use case and collaborate on finding the best solution for your needs.
We have nothing but good things to say about the customer service! They are always quick to locate the problem and resolve it for us. Junessa was also very professional and polite. Thank you
A huge thank you to Carla from customer service. She greatly helped us by working hard on a request that wasn't simple. We now have the solution to our problem! I highly recommend Return-Go.
The team at ReturnGO is responsive, supportive and understanding of our needs. What they cannot solve in the moment, they take away to help find a solution where possible. Our returns process is much smoother these days giving both our internal team and our customers a better experience.
Atendimento
ReturnGO pode responder a qualquer pergunta que você tenha sobre o app ReturnGO Returns & Exchanges
Recursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
Lançado
14 de setembro de 2020 · Changelog
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