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Automate returns & exchanges with a branded self-service return portal for easy returns management.
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.
- Product & variant exchange, gift returns, cancel order, store credit, and more.
- Flexible return reasons, follow-up questions, and image & video upload.
- Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
- Automatically generated pre-paid return shipping labels for tracking returns.
- Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- USPS
- Gorgias
- Canada Post
- Shippo
- Shipstation
- Sendcloud
Categorias
Opções de devolução
Gestão de devoluções
- Aprovações automatizadas
- Portal de devoluções
- Políticas personalizadas
- Artigos que não podem ser devolvidos
- Períodos para devolução
- Motivos da devolução
- Multilingue
- Etiquetas de envio
- Rastreio da devolução
- Notificações por SMS
- Notificações por e-mail
- Imagem corporativa personalizada
- Gestão de reembolsos
- Atualizações de stock
- Listas de bloqueio de clientes
- Análise de dados
Rastreio
Preços
Starter
$23 / mês
20 returns included/month. $1.25 per extra return. Add-ons & Integrations available.
- Full returns solution
- Variant exchange
- Return labels via Ship by ReturnGO
- Unlimited policy rules
- Store credit
- Auto-approval
- 2 languages
- Email notifications
Avaliação gratuita de 14 dia
Premium
$147 / mês
110 returns included/month. $1.25 per extra return. Add-ons & Integrations available.
- All Starter features plus:
- Product exchange
- Shop Now
- White label portal
- Item donation
- Cancel order
- Shipping integrations
- AI-powered instant store credit
Avaliação gratuita de 14 dia
Pro
$297 / mês
300 returns included/month. $0.90 per extra return. Add-ons & Integrations available.
- All Premium features plus:
- Advanced Automation
- Packing slips
- Item validation
- ERPs integrations
- Auto-mark as done
- Unlimited languages
- Advanced analytics & API
Avaliação gratuita de 14 dia
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (362)
Easy to configure and the live chat support is exceptional. It's been a game-changer for our customer experience with returns, and has also significantly reduced workload for our small customer support team.
A great app and support team.
ReturnGo has made our returns process far more efficient, allowing customers to generate return labels and QR codes easily.
We required additional assistance, and the support team was outstanding – extremely helpful, responsive, and patient throughout, taking the time to ensure everything worked exactly as needed.
Highly recommended.
This returns portal has been a great addition to our website. This is making the return process easier for staff and customers. You can customise it to suit your return process and all of the staff have been really helpful throughout. The aftercare support has been good too and they have been quick to help with any queries/teething issues that we have had. Their email replies to any queries feature detailed step by step instructions so that you can make the changes, meaning that you have a better understanding of how it works. Thank you ReturnGo!
Assistência
Assistência à aplicação fornecida por ReturnGO.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Lançada
14 de setembro de 2020 · Registo de alterações
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