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Automate returns & exchanges with a branded self-service return portal for easy returns management.
Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide a smooth Shop Now exchange experience with an automated, branded portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.
- Product & variant exchange, gift returns, cancel order, store credit, and more.
- Flexible return reasons, follow-up questions, and image & video upload.
- Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
- Automatically generated pre-paid return shipping labels for tracking returns.
- Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Canada Post
- Gorgias
- Sendcloud
- Shippo
- Shipstation
- USPS
Categorias
Opções de devolução
Gestão de devoluções
- Aprovações automatizadas
- Portal de devoluções
- Políticas personalizadas
- Artigos que não podem ser devolvidos
- Períodos para devolução
- Motivos da devolução
- Multilingue
- Etiquetas de envio
- Rastreio da devolução
- Notificações por SMS
- Notificações por e-mail
- Imagem corporativa personalizada
- Gestão de reembolsos
- Atualizações de stock
- Listas de bloqueio de clientes
- Análise de dados
Rastreio
Preços
Escolha o plano que melhor se adequa ao negócio.
Premium
$147 / mês
110 returns included/month. $1.25 per extra return. Add-ons & Integrations available.
Funcionalidades
- Full returns solution
- Variant and product exchange
- Shop Now exchanges
- Return labels via Ship by ReturnGO
- Shipping integrations
- Store credit & Gift cards
- 2 languages
- Auto approval
Avaliação gratuita de 14 dia
Pro
$297 / mês
300 returns included/month. $0.90 per extra return. Add-ons & Integrations available.
Funcionalidades
- All Premium features plus:
- Advanced Automation
- Packing slips
- Item validation
- ERPs integrations
- Auto-mark as done
- Unlimited languages
- Advanced analytics & API
Avaliação gratuita de 14 dia
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (377)
We've been using ReturnGo for nearly 4 years and are very happy with the app. It makes it easier for customers and easy for us to manage the process. The ReturnGo customer service is also very good. Happily recommend to others.
For what it does, the pricing is ridiculous. I have the premium plan and you cannot even close returns automatically, you have to get two addons to do that. So instead of bulk closing returns, you have to go one by one, talk about "automations"...
EDIT: After this review, they enabled the features
Thank you for your valuable feedback. The Premium plan includes all automations, and unfortunately our representative provided you with incorrect information. We sincerely apologize for this mistake.
We’ve had a great experience using ReturnGO for managing returns and exchanges on our Shopify store. The app is very intuitive, easy to set up, and customizable to match our return policies and workflows.
One of the things we appreciate most about ReturnGO is the automation. It significantly reduced the amount of manual work our support team had to handle for returns and exchanges. Customers can submit requests themselves and automatically receive updates throughout the process, which cut down a lot of repetitive support tickets and back-and-forth emails.
The integrations, especially with Klaviyo, also helped us create a much smoother customer experience with automated communication and status updates.
The support team is great, responsive, knowledgeable, and genuinely helpful whenever we’ve had questions or needed assistance with custom workflows.
Overall we highly recommended for any Shopify store looking for a reliable returns and exchanges solution.
Assistência
A assistência da app é prestada por ReturnGO.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Lançada
14 de setembro de 2020 · Registo de alterações
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