ReturnGuard AI

Score returns for refund risk. Review, approve, or hold in one embedded queue.

ReturnGuard AI helps merchants control refund risk before it hurts margin. Return requests from Shopify appear in one embedded queue with a clear risk score and plain-language reasons based on order value, payment status, fulfillment, and customer history. Your team can approve, send to review, or hold refunds in one click. Decisions are saved for audit and coaching. Optional playbooks automate repeat patterns. Analytics show approval trends and workload without spreadsheets. The app runs

• 1. Returns queue with risk scores tied to live Shopify Return records
• 2. One-click approve, review, or hold decisions with saved history
• 3. Explainable risk factors from order, payment, and customer signals