Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 11% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
30 de diciembre de 2017

So far, so good! Aftership is a great addition to my current apps. I previously used another return app, and for me it missed the mark. Aftership manages the return process effortlessly. Keep up the good work.

Mockme
Estados Unidos
6 meses usando la aplicación
Fecha de modificación: 24 de marzo de 2021

Customer service is awesome! I also like that this app takes away a lot of the back and forth correspondence involved with normal returns. It saves you time. A future standard (instead of premium) feature, if possible, would be that AfterShip Returns would add a returned item back to inventory via it's shopify integration. Right now after resolving a ticket, you have to manually go and issue the refund and add the product return back into inventory. This seems like a standard feature, not a premium. I'd also like to have the premium feature of customers getting to manually exchange for in stock items of their choice during the return process. Right now it's also a premium feature. As a small brand, I just can't afford so many apps at premium tier.

WESTON JON BOUCHÉR
Estados Unidos
6 meses usando la aplicación
AfterShip & Automizely respondió 9 de noviembre de 2020

Thank you for sharing your valuable feedback.
If you have a Shopify Plus account then you can use the Gift card option to issue a refund.
We do keep track of the requests by our users and we will make it more feasible.
Do let us know if you have any suggestions for us.

You can always use the chat option on your Returns...

25 de noviembre de 2023

So far, so good

AMARA
Reino Unido
Alrededor de 1 hora usando la aplicación
18 de noviembre de 2017

wonderful. it now easier to track after ship return. thank for creating a great app

Wellness Com Ph
Filipinas
6 meses usando la aplicación
21 de noviembre de 2017

Great appp.no it is so easy to handle returns...no real use yet but looks like it will come handy when i need it.good job developpers

Blindly Shop
Canadá
6 meses usando la aplicación
27 de febrero de 2021

So far so good. Just trying to make sure I am completing every step there is. Maybe a checklist would be nice.

Mtn Trading Company
Estados Unidos
6 meses usando la aplicación
13 de julio de 2023

I had a fantastic experience chatting with the Aftership representative. She provided prompt assistance and quickly resolved my issue. Her professionalism and helpfulness were greatly appreciated.

COSETTE
Australia
4 meses usando la aplicación
27 de enero de 2018

Fantastic app & very useful I recommended to install on any Shopify store

Mumbinoo
Estados Unidos
6 meses usando la aplicación
28 de enero de 2023

Support is very quick and very kind!!! I had an issue setting up some of the settings and Aditya responded promptly and advised me on the settings.

Astral Myth
Estados Unidos
6 meses usando la aplicación
24 de agosto de 2017

Great APP! We saved money, time and headaches. AfterShip Return Center is a great implementation to our store because is user-friendly, fast and definitely easy for our team to use.

Prized Electronics
Estados Unidos
6 meses usando la aplicación