Reseñas (2.328)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 11% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
27 de mayo de 2022

great service from help desk when support was needed. Easy to use interface that is similar to shopify menu structure

Bee & Alpaca
Reino Unido
3 días usando la aplicación
16 de agosto de 2021

amazing customer service, very patient, and explains clearly all the steps, Thank you so much, highly recommended!

VivaRays
Canadá
3 días usando la aplicación
6 de julio de 2017

Easy to setup and smooth process.

Unizep Malaysia
Malasia
3 meses usando la aplicación
1 de febrero de 2023

Great app, customer service was quick and helpful and helped me with changing the appearance of the app.

Ponchi
Reino Unido
3 días usando la aplicación
9 de noviembre de 2017

Very easy to install and works well. Vilo.co.nz

Hervie
Nueva Zelanda
3 meses usando la aplicación
4 de junio de 2021

Quick, knowledge, and accommodating customer support! Love the service so far! Thank you so much!!!!

OEM Car Key Mall
Estados Unidos
3 días usando la aplicación
11 de enero de 2018

So far so good. Havent really hasd customers use the app which is a good thing because no one likes returns.

Archies Hardware 2
Sudáfrica
3 meses usando la aplicación
18 de marzo de 2021

To me due to my disinformation the app was not of much use for the moment, but I'm plenty sure it is really helpful. I would like to give importance to the great assitance I got by the app team when I contacted them

babyhoody
España
3 días usando la aplicación
Fecha de modificación: 13 de diciembre de 2019

Be aware that if you need to upgrade to the next plan they direct you to uninstall and reinstall the app then you have to redo all your settings, why would they do that? Isn't it common that websites grow and you upgrade to the next plan? Every other app has a simple one button or so click to upgrade they make it easy for their customers.
I messaged the customer service asking them to upgrade me, they sent me links to disconnect, followed the process it does not work in fact after I disconnect the app and go back the connection back, clearly this app has a bug. In speaking with our Merchant Success Manager @ ShopifyPlus she stated that uninstalling and reinstalling an app for upgrade she has not heard of.

Please note that I received an email they would screen share with us at 1pm today, they never sent us the link, we are now 3 days of not being able to create & send return labels for our customers. I sent another time to support. So disappointed in this app. I have worked on many shopify sites with many apps and this is the first time I have had this type of an experience.

Like the person that posted Dec 12, 2019 I am wondering if the reviews for this app are accurate.

Democracy Clothing
Estados Unidos
3 meses usando la aplicación
AfterShip & Automizely respondió 11 de diciembre de 2019

Please accept our humble apology, could you please join us on a screen share call? We will resolve the issue on the call itself.

Kindly check your email inbox. Please reply to it and we will connect immediately.

14 de septiembre de 2017

Excellent apps and very useful. I like it.

Dealbaazar
Estados Unidos
3 meses usando la aplicación