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I've had aftership installed for about a month, now. I have to say, it's a clean design and merged very well with my theme. It simplified the process and really cleans up the "returns policy" section of my store. Beautiful work. Extremely simply, yet, one of most favorite apps due to that fact. Highly recommended.
I second the feature request to customize email, so I can link to RETURNS@my_domain.___
Easy to set up. We haven't had any returns through it yet, but it looks like it will work well for that process. Thanks for making it easy to us and set up!
I am amazed by the speed of the support response provided by AfterShip Returns Center. Sanjeet solved my problem in less than thirty seconds. Looking for a custom returns page? Check them out! 10/10
I JUST LOVE IT!!!!!!
www.berriesanddots.com
Works well so far, however, platform could be improved by adding a "send test email" functionality or a wysiwyg email builder.
Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.
We are continuously aiming to improve the application and work upon the suggestions given to us. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.
Regards,
Nitish
Team Returns Center
Thank you so much for this app.
Awesome App! Very simple setup and configuration. Not returns yet but did run some tests and it appears to work well! Will update after a real return.
App would have been perfect if they didn't expect you to be a Shopify plus merchant ($2000 a month on Shopify) just to issue a store credit to the customer. NOT SMALL BUSINESS FRIENDLY.
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Tushar Jolly
Team AfterShip
We are a start up store and found this app and the immediate customer assistance to be quite valuable! Thank you for putting customers first!
Aside from being FREE, this is really an awesome App for an e-commerce store like us www.periwinkle-online.com. Hassle free installations and very useful for an event which needs customers to return items professionally. Highly recommended and rated. Thanks AfterShip for this..kudos!