AfterShip Returns & Exchanges

Customers are not able to access returns centre, I suspect due to no SSL cert. Zero help from support so far, just encouraged us to request a feature in the community.

LOVE IT! I was able to set AfterShip within an hour and link it with Postmen for USPS shipping. It immediately helped me streamline my returns process / improved the customer experience. I could also easily customize the portal with my branding and images. Now I can write an SOP and hand this process over to my operations team to manage from here.

I loved very good application very interesting functions with this application I will learn more every day I recommend many users to download the application.

i like this app , the aftership app is very help me in my work .
the aftership help me to contact with my customer

It is very good for a basic returns application.And it is free as well.The thing is that I haven't had any returns yet to know what it is like.

App is fairly easy to setup. It was a little quirky when adding photos or if you choose to use different photos for your portal. But its not a show stopper

I wouldn't get the application, because once you set it up the return page is shown as "not secure" for all your customers. So Customers are going to be afraid to use this page and will have doubts about your shop. If you contact the support regarding this issue, they want 120$ just for fixing this problem. So up to you if you want to invest in this.

Well, still testing the app. one thing i didn't like about the app, I was forced to write a review in order to utilize some of the app features.
I cannot see the "Analytics" Page if I don't post a review :/

Just getting started with them and so far this app has been great! Moazzam has been able to answer any questions I have almost instantly.

Really excited to continue using this app!

Unfortunately I had to delete the app I wish it would have worked for me. Because the trial period allows you to block the associated collections you don't allow for returns. I own a subscription box business and these items are already discounted. I wish they had a lower plan for those of us that really don't have a lot of returns but need some essential tools to process other returns. Just not a good fit for our company. But the Support team is still excellent and I am certain others will love this app.