Reseñas (2.373)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 11% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
16 de julio de 2023

Great experience so far! Works like a charm and the customer service rocks! Definitely a MUST HAVE APP!!

Keep it Universal ®
Estados Unidos
2 días usando la aplicación
11 de abril de 2021

Really nice app for a better overview. Made the work with all returnes a lot easier for us and the customers!

Bettanshus
Noruega
2 días usando la aplicación
23 de septiembre de 2023

The app is not marking the actual orders as returned or being in process for return, and that causing a lot of problems for accounting and customer service!
The support is not working on the weekends and they need a very long time to fix anything!
be careful if you have a large number of transactions.

Rebel Athletic
Estados Unidos
2 días usando la aplicación
AfterShip respondió 24 de septiembre de 2023

Thank you for your valuable feedback.

It is unfortunate to know that you did not have the best experience using our app.

Be rest assured that your issue has already been forwarded to the development team and we will try our best to resolve it as a priority.

We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.

We regret the inconvenience caused to you.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.

Regards,
Team Returns Center

17 de agosto de 2023

Customer support is very helpful. Needed to change the name of my doimain without upgrading my plan to include SSL. Customer support showed me where to go to change the short name and saved me money!

Royal Key Supply
Estados Unidos
2 días usando la aplicación
22 de enero de 2024

Great support and very helpfull

WhereWildflowersGrow
Estados Unidos
Alrededor de 17 horas usando la aplicación
17 de septiembre de 2021

I used this app to make returns portal for my site. It works really well and the support team is so helpful!!

Anitamaria
Australia
2 días usando la aplicación
29 de marzo de 2024

excellent

YHONE
RAE de Hong Kong (China)
10 minutos usando la aplicación
Fecha de modificación: 26 de abril de 2020

App was easy to use but would be better if I could add the find order section to my own web page like the tracking button.

Kompworld
Reino Unido
1 día usando la aplicación
22 de febrero de 2022

I am amazed by the speed of the support response provided by AfterShip Returns Center. Sanjeet solved my problem in less than thirty seconds. Looking for a custom returns page? Check them out! 10/10

Your Air, Inc.™
Estados Unidos
1 día usando la aplicación
Fecha de modificación: 18 de noviembre de 2022

Unfortunately the app can't translate properly to danish. It has some large translation issues. Otherwise it works great, but we can't use it because of the translation issues.

ScandinavianRest
Dinamarca
1 día usando la aplicación
AfterShip respondió 17 de noviembre de 2022

Thank you for taking the time to write the review.

We are sorry to hear that you didn't find the translation correct. I would like to inform you that we are picking the transliteration from Google translator.

We've already started working hard to correct the translations and once it will be done, we'll update you too.

Regards,
The Returns Center Team