AfterShip Returns & Exchanges , 2.297 reseñas
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The app is not marking the actual orders as returned or being in process for return, and that causing a lot of problems for accounting and customer service!
The support is not working on the weekends and they need a very long time to fix anything!
be careful if you have a large number of transactions.
Thank you for your valuable feedback.
It is unfortunate to know that you did not have the best experience using our app.
Be rest assured that your issue has already been forwarded to the development team and we will try our best to resolve it as a priority.
We are assigning a support executive to investigate and resolve your concern. Please check your inbox, as we will contact you via email shortly.
We regret the inconvenience caused to you.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.
Regards,
Team Returns Center
Yogesh was of great help. It is because of the team you have for customer service, we will use this platform.
Thank you for your valuable feedback. I am sorry that you had some issues with the application and also I am glad our customer support team helped you with that.
We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.
Regards,
Team Returns Center
great tool
Very good support ,
Helped me a lot and its a good app
Awesome job answering all of my questions. The service that was provide was amazing. I appreciate you.
Thank you.
Very happy with their customer service, they helped me to remove their branding and extend my trial period.
So far its been great and I look forward to using this app with my Shopify store to make the process of returns and exchanges easier. Adiyta Pundir really helped me get things set up and was very helpful and knowledgeable! Thanks!
Great support team, would like to include some of the premium features but the price is too much to justify right now, such a shame. but seems like a great app
Has pretty much all of the features you need from a returns solution. We've been looking at them as we want to consolidate returns of multiple stores in one setup. Great support when setting this up
Nelinee
Super helpful, amazing customer service