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I still have to test the app but it seems it will work good for my purpose. I hope that more couriers will be added for the return feature as I wish to have more options, but for the moment it will do.
Thanks for your valuable feedback. We are pleased to know that you found it useful.
Kindly share the list of the couriers you want to integrate with us and we'll check with courier integration team to help you.
It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
For further assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Pros: Clear information, Easy to Complete, Visually appealing, link to order is very handy
Cons: Cannot search or filter by item or reason, cannot resent emails, cannot change status back if needed, cannot choose or change the resolution if the customer's is not accurate, cannot add tracking info right from our end, does not show approved/rejected date and time.
great support! when I was testing with this app, I found problem in creating label upon approving a return. I contacted the support by chat, and quickly I got the response and the problem was solved.
The instructions over Google Meet was very clear and helpful. Thank you Aditi
App works as advertised. mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmsssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
I reached out to their customer support team to help resolve a domain name error to set up my returns page. They were very responsive and resolved my issue expeditiously. Great first time experience utilizing their customer support!
I am new in business so I am downloading all of the suggested apps to make sure that my business is running smoothly. So far AfterShip Returns has been great... i'm most thrilled about the customer support. I had an issue... reached out to support and my issue was taken care of in no time.
Application works great, helped us to manage returns easy and fast and also their support helps fast!
Customer service is great, they extended my free trial until I a fully set-up. The app seems easy enough to use and so does the returns portal. My customers will like it.
The is a great app that we use on multiple store, it make the return process simple and it comes with super responsive support. Full five stars!