Reseñas (2.415)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 11% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
5 de febrero de 2025

Good, not great. There are some UX issues that make it occasionally buggy but the CS team is always very responsive and helpful.

Anji Mountain
Estados Unidos
Más de 3 años usando la aplicación
AfterShip respondió 6 de febrero de 2025

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our customer support.

We are open to suggestions if you have any. It is ...

12 de septiembre de 2024

Adiyta was super helpful with the new update using Vesyl. I chatted with multiple people and he was the only one to figure out the issue.

Thanks so much!

Current Boutique
Estados Unidos
Más de 2 años usando la aplicación
AfterShip respondió 13 de septiembre de 2024

Thank you for taking the time to share your feedback. We're happy to hear that Aditya was able to help with the Vesyl update and resolve the issue. We sincerely apologize ...

10 de diciembre de 2024

Easy to use

Essence & Elegance
Estados Unidos
4 días usando la aplicación
26 de abril de 2024

As my 3rd return platform launch in 3 years, I have become very familiar with the return platform market. AfterShip has been the best thus far. Our system configuration presents a particular set of challenges with integration. AfterShip did their best to create a perfect solution for us, but unfortunately it did not end up working out. Now, there is still a manual step which we must complete but ...

The Good Collective
Estados Unidos
9 meses usando la aplicación
AfterShip respondió 28 de abril de 2024

Thank you for your valuable feedback.

We’re delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions please confirm the ...

20 de marzo de 2024

seems easy to use and excellent customer support!!

FLORA ANIMALIA
Estados Unidos
Alrededor de 4 horas usando la aplicación
AfterShip respondió 21 de marzo de 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. ...

3 de abril de 2024

guter Service

GEMA Shop
Alemania
Alrededor de 2 meses usando la aplicación
AfterShip respondió 4 de abril de 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It ...

8 de mayo de 2020

Very good app and decent updates constantly evolving. Would recommend particularly to people in the fashion/sized clothing game

Absolute Rugby
Reino Unido
Más de 6 años usando la aplicación
AfterShip respondió 19 de mayo de 2020

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

15 de abril de 2020

The description stated the free plan allows 5 returns per month. The free plan on the app itself states 3.

GearBy3Six
Estados Unidos
Alrededor de 6 años usando la aplicación
6 de enero de 2018

Very simply to install and set up, very useful app & easy to use from a customers perspective.
Would be great to have the ability to attach pre-paid return labels as well as different email response options for customers who have changed their minds vs faulty items.

Manchesterstockxchange
Reino Unido
Casi 6 años usando la aplicación
23 de octubre de 2019

Great app!But if possible would like to be able to resend the customers their return instructions. Some customers claim they did not receive so a resend button will be great.

MotherBeeMaternity
Estados Unidos
Más de 5 años usando la aplicación
AfterShip respondió 23 de octubre de 2019

Hi, thank you very much for your suggestion. We will take this into consideration. More features are on the way. Stay tuned ;)