AfterShip Returns , 2.255 reseñas

Calificación general
4,7
Recuentos por nivel de calificación
  • El 79% de las calificaciones son de 5 estrellas
  • El 11% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
30 de enero de 2024

good customer service

Self Made
Estados Unidos
Alrededor de 2 meses usando la aplicación
AfterShip & Automizely respondió 31 de enero de 2024

Thank you for taking the time to share your valuable feedback with us.

We're delighted to hear that you had a good experience. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

20 de marzo de 2024

seems easy to use and excellent customer support!!

FLORA ANIMALIA
Estados Unidos
Alrededor de 4 horas usando la aplicación
AfterShip & Automizely respondió 21 de marzo de 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

4 de agosto de 2023

Nalinee was great. Resolved my issue. App can be a bit buggy but does the job. Customers seem happy with it.

Curvy Beach
Estados Unidos
Alrededor de 3 años usando la aplicación
AfterShip & Automizely respondió 6 de agosto de 2023

Thank you for your valuable feedback and also I am glad our customer support team helped you with that.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

17 de julio de 2023

Moazzam was very helpful! Wonderful app but could still some updates. Looking forward to what they are able to do with their app.

Gobi Cashmere UK
Reino Unido
9 meses usando la aplicación
AfterShip & Automizely respondió 18 de julio de 2023

Thank you for your valuable feedback and also I am glad our customer support team helped you with that.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

Regards,
Team Returns Center

3 de abril de 2024

guter Service

GEMA Shop
Alemania
Alrededor de 2 horas usando la aplicación
AfterShip & Automizely respondió 4 de abril de 2024

Thank you for your valuable feedback.

We're delighted to hear that you had a good experience with our app and customer support.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

1 de septiembre de 2023

responsive support by Moazzam and the team, high level of returns routing customization and automation. Would love to have more customization of the returns portal aesthetic, but still happy with the experience overall.

Crankbrothers
Estados Unidos
17 días usando la aplicación
AfterShip & Automizely respondió 4 de septiembre de 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

25 de julio de 2023

A little bit difficult to navigate but the support team are right on hand to assist! They answer very quickly and efficiently.

From.angie
Emiratos Árabes Unidos
7 meses usando la aplicación
AfterShip & Automizely respondió 26 de julio de 2023

Thank you for your valuable feedback. I am sorry for the trouble you faced while navigating and also I am glad our customer support team helped you with that.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

Regards,
Team Returns Center

13 de diciembre de 2023

Greatest app

WearBless
Dinamarca
3 meses usando la aplicación
AfterShip & Automizely respondió 14 de diciembre de 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

28 de agosto de 2023

Yogesh was of great help. It is because of the team you have for customer service, we will use this platform.

King Crab Legs Company
Estados Unidos
12 días usando la aplicación
AfterShip & Automizely respondió 29 de agosto de 2023

Thank you for your valuable feedback. I am sorry that you had some issues with the application and also I am glad our customer support team helped you with that.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

Regards,
Team Returns Center

3 de mayo de 2023

Happy with the app. Some aspects of it are not the most intuitive but customer service is very responsive so easy enough to get it worked out. Would recommend.

Altangle Cycling
Estados Unidos
6 días usando la aplicación
AfterShip & Automizely respondió 3 de mayo de 2023

Thank you for your valuable feedback. I am sorry that you had some issues with the application and also I am glad our customer support team helped you with that.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

Regards,
Team Returns Center