AfterShip Returns & Exchanges , 2 278 avis
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So far, so good! Aftership is a great addition to my current apps. I previously used another return app, and for me it missed the mark. Aftership manages the return process effortlessly. Keep up the good work.
Customer service is awesome! I also like that this app takes away a lot of the back and forth correspondence involved with normal returns. It saves you time. A future standard (instead of premium) feature, if possible, would be that AfterShip Returns would add a returned item back to inventory via it's shopify integration. Right now after resolving a ticket, you have to manually go and issue the refund and add the product return back into inventory. This seems like a standard feature, not a premium. I'd also like to have the premium feature of customers getting to manually exchange for in stock items of their choice during the return process. Right now it's also a premium feature. As a small brand, I just can't afford so many apps at premium tier.
Thank you for sharing your valuable feedback.
If you have a Shopify Plus account then you can use the Gift card option to issue a refund.
We do keep track of the requests by our users and we will make it more feasible.
Do let us know if you have any suggestions for us.
You can always use the chat option on your Returns...
So far, so good
wonderful. it now easier to track after ship return. thank for creating a great app
Great appp.no it is so easy to handle returns...no real use yet but looks like it will come handy when i need it.good job developpers
So far so good. Just trying to make sure I am completing every step there is. Maybe a checklist would be nice.
I had a fantastic experience chatting with the Aftership representative. She provided prompt assistance and quickly resolved my issue. Her professionalism and helpfulness were greatly appreciated.
Fantastic app & very useful I recommended to install on any Shopify store
Support is very quick and very kind!!! I had an issue setting up some of the settings and Aditya responded promptly and advised me on the settings.
Great APP! We saved money, time and headaches. AfterShip Return Center is a great implementation to our store because is user-friendly, fast and definitely easy for our team to use.