Avis (2 395)

Note globale
4,7
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
14 mars 2021

I've worked with this app for a long time now, gets the job done in an efficient manner that is seamless for my customers.

So Elly
États-Unis
4 mois d’utilisation de l’application
26 décembre 2017

Great App and a MUST HAVE as customers are unlikely to trust buying from you without a return mechanism. Works great and easy to setup and install

Satoshi Me
Australie
4 mois d’utilisation de l’application
Modifié le 21 octobre 2020

Would be 5 stars if they have the option to add notes for staff-only to read. Sometimes customers put through a request and then change/add a special request but no way to track this between staff

ELIYA THE LABEL
Australie
Presque 5 ans d’utilisation de l’application
AfterShip a répondu 21 octobre 2020

Thank you for sharing your valuable feedback.
We do keep track of the requests by our users and we will make it more feasible.
Do let us know if you have any suggestions for us.

You can always use the chat option on your Returns center account if you need any assistance.
We are available 24X7.

Kind regards,
Nitesh

23 janvier 2018

GREAT customer support. I have not had occasion to use it yet however.

Pamelas Art
États-Unis
4 mois d’utilisation de l’application
Modifié le 6 octobre 2021

Hello! :)
I had an issue with loading the AfterShip Returns Center page. And I received a strong and quick help! Thank You so much!

Alaska Outerwear Company
États-Unis
4 mois d’utilisation de l’application
29 septembre 2020

I don't have lots of returns, but when I do, I need the process to be easy. and fast, and to keep my inventory accurate. AfterShip allows me to connect to Postmen, where I can buy a shipping label and send it to my customer automatically. It saves times and headaches! I just wish the clients could select the exchange items on any plans. I am on the free plan and this is not possible. F For me this is a feature that should come with a returns app since when customers exchange items, they actually need to exchange it with something else. Having very few returns, it does not make sens for me to upgrade to a higher plan yet.

Clothes & Roads
Canada
Presque 5 ans d’utilisation de l’application
16 février 2022

This app is great, it provides every bit of functionality we could have asked for. The pro version is a bit more expensive then we wanted to pay but the value is there. Support is great as well, Sanjeet helped me set everything up to my liking and was very responsive.

Subimods.com
États-Unis
4 mois d’utilisation de l’application
4 octobre 2023

Lovish Khas has supported me today, he helped to set up the after-ship app. thanks!

Purrfect Tail Wag
Norvège
4 mois d’utilisation de l’application
3 novembre 2022

So far so good. Great help from customer support :) Just setting up the account now. Thank you! ....

Twinkles Dental Jewelry
Suède
4 mois d’utilisation de l’application
15 septembre 2021

good support, thanks for the help. Much appreciated. good support, thanks for the help. Much appreciated.

Cuffed.com.au
Australie
4 mois d’utilisation de l’application