AfterShip Returns & Exchanges , 2 267 avis

Customer support is super quick with reply and steps are straight forward. Moazzam was a great help.

Great app and customer service! Ayush was super helpful to help me with everything I needed and even got on a screen share to double check that everything was working!

Amazing customer service and features! Would definitely recommend for anyone wanting to streamline their returns process.

Great portal with lots of customisation options and very helpful support, 5 stars.

Customer service is excellent! I submitted my issue and received a quick and efficient response from Nalinee. I am very satisfied with the help provided.

Prabha quickly provided the exact response I was looking for, easily the most helpful CS rep I've worked with at AfterShip!

Great help from Aditi today, she was really helpful with my query. Team is always there to help us with any issues. Thank you

Update 7/27: They closed our shipping account before even contacting us in regards to a false chargeback. We are still able to use the account but can not approve existing return request from our customers.

Great service with great customer service. We started using Aftership Returns this year after using Aftership Order Tracking for a while. We do not get a lot of return request but it has made it easier for our customer to request returns. This app allows our customer to choose what type of return they want (Return for refund, store credit, exchange, replacement) and makes it easier for us to issue the type of refund they want without any additional step. Issues store credit, refund, exchange and replacement can be done directly on the app with a couple clicks. We highly recommend it to anyone businesses that accepts returns.

helpful, friendly

Nalinee was very helpful when I had some difficulty with the app. She cleared up all my questions and concerns.