Avis (2 396)

Note globale
4,7
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
12 mai 2021

Great app and super easy to learn how to use. I would highly recommend this to anyone who is looking for returns for store credit.

Jewels Kennedy Designs
États-Unis
21 jours d’utilisation de l’application
10 novembre 2021

I really do like the app but the customer service isn't the best. I reached out for a question about my return window being 14 days (I had a customer submit a request well after her 14 days had past. - months) I was advised to refer to a screenshot of my return window. I wanted to know how this was possible. I never recvd a response. Only until I advised I would write a review.

SoleJealous
États-Unis
Plus d'un an d’utilisation de l’application
AfterShip a répondu 10 novembre 2021

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

We have assigned a support executive to investigate and resolve your concern. Please check your inbox, as we have dropped an email to you.

We regret the inconvenience caused to you.

Regards,
Team Returns Center

9 juin 2023

Fast customer service reply. I do struggle a bit to find out how things work, but the great customer service always helps me

Made Me Cop
Pays-Bas
21 jours d’utilisation de l’application
20 mai 2021

I love this app so much is has been great for my Shopify website and the support also has been great.

Beauty By Tia
États-Unis
21 jours d’utilisation de l’application
Modifié le 17 août 2017

The best app and a great help for order tracking! They cover a wide range of couriers world wide which makes them the best! Just installed it and hoping to get more out of it.

Madera Ph
Philippines
20 jours d’utilisation de l’application
17 janvier 2018

A fantastic app that is hassle-free to install.

Travel Lite Solutions
Australie
20 jours d’utilisation de l’application
22 octobre 2021

customer service is extremely helpful every step of the way. Was up and running in no time setup was a breeze.

Ta-Ta Towels
États-Unis
20 jours d’utilisation de l’application
3 janvier 2018

Great App! Easy to set up and customize! I love that it adds organiztion for returns and easy for customers to use. Free and Highly Recommended! Thank you!

Wall2Wall Furnishings

www.w2wfurnishings.com

Wall2wall Furnishings
États-Unis
20 jours d’utilisation de l’application
4 mai 2018

i used to love this app but now im soo disappointed with the new update/price :(

Trendingfyusa
États-Unis
Environ un an d’utilisation de l’application
21 mai 2020

excelente ha sido de gran ayuda para nosotros, y para nuestros clientes, en diferentes circunstancias, mil gracias por todo

GO RIGO GO!
Colombie
11 mois d’utilisation de l’application
AfterShip a répondu 24 mai 2020

Thank you so much for taking the time to leave us a rating.