Avis (2 418)

Note globale
4,7
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
4 août 2023

Nalinee was great. Resolved my issue. App can be a bit buggy but does the job. Customers seem happy with it.

Curvy Beach
États-Unis
Presque 4 ans d’utilisation de l’application
AfterShip a répondu 6 août 2023

Thank you for your valuable feedback and also I am glad our customer support team helped you with that.

We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you.

21 novembre 2023

Amazing service. Very informative and prompt answer.

CDLP
Suède
Presque 4 ans d’utilisation de l’application
18 mars 2021

Works great. Easy to use. Streamlines process. I would highly recommend to other businesses...big or small.

'NUGGLES
États-Unis
Presque 4 ans d’utilisation de l’application
5 juillet 2020

This Application works in principle, however there are issues with setting up multiple team members. I am still waiting for the Developers to help me resolve this.

Parlour X
Australie
Presque 4 ans d’utilisation de l’application
Modifié le 16 septembre 2024

Customer support is super quick with reply and steps are straight forward. Aditya was a great help and made the steps super simple.

We Fit Lingerie
États-Unis
Presque 4 ans d’utilisation de l’application
18 septembre 2020

I really like this app it helps my customers by a lot

Fitversal
États-Unis
Presque 4 ans d’utilisation de l’application
3 décembre 2019

Excelente app. It has been very usefull for my business to manage the returns and provide a good service to the clientes. I recommend it.

Cklass.shop
Mexique
Presque 4 ans d’utilisation de l’application
28 septembre 2020

I used this app to create an RMA process for my shop. It was pretty easy to set up, especially with image size requirements listed on the set up page. One feature that was missing is the ability to preview the customized return page without submitting a test return. Also, for plans with limited returns, it would be good to be able to have test returns not count against the monthly total, not an issue for me at this moment since it is nearly the end of the month, but could cause issues for another shop.

Carvers Ridge
États-Unis
Presque 4 ans d’utilisation de l’application
Modifié le 30 août 2024

Aditya is an amazing customer service agent. She went above and beyond. She was unbelievably patient and kind. She very quickly resolved my issue. AfterShip has always been easy to use and that is why we continue to use for our business.

boek
États-Unis
Presque 4 ans d’utilisation de l’application
13 mars 2020

Pros: Clear information, Easy to Complete, Visually appealing, link to order is very handy
Cons: Cannot search or filter by item or reason, cannot resent emails, cannot change status back if needed, cannot choose or change the resolution if the customer's is not accurate, cannot add tracking info right from our end, does not show approved/rejected date and time.

Andre Assous
États-Unis
Presque 4 ans d’utilisation de l’application