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Great technical support, with probably the best, and most responsive, live chat support that I have ever received from a third-party app!
The app looks really good, but it should include diferent province options in some countries, it makes really difficult to charge acording to diferent cities, when the app don't recognice them in my country.
J’ai utilisé l’application pour des retours, il fonctionne très bien, je trouve qu’il faudrait mieux expliquer les fonctionnalités
Unfassbar schlechte User Experience! Innerhalb der App "Retoure" wechselt es in "Tracking", sodass der falsche Plan gebucht wurde. Herausgeschmissene Zeit und Geld. Mega frustrierende App!!
I regret to know that you are not happy with the pricing.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
For the billing issue, we have already initiated the refund for you and you can now upgrade the to AfterShip Returns.
You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you.
We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.
We regret the inconvenience caused to you.
Regards,
Team Returns Center
Very helpful. Thank you Moazzam. I had difficulty setting up my account and the service was fast and helpful.
I enjoy the ease of use and customer service via chat. I had some difficulty with the code issues but that was solved via chat.
I am using this app to help manage returns for me. There is quite a bit of setting up to do but the customer service and online assistance is excellent. I received all the assistance I needed to resolve issues and set up my services from a friendly and professional Aftership team member.
AfterShip is an essential App for Shopify Shop owners that require a reliable return system. Would have given 5 stars if the AfterShip form that opens on initiating return had customization options like favicon etc.
Easy to setup and great support to answer any setup questions. Provides many options to match all customer return reasons.
Quick and great customer support. I really appreciate their thorough clarification. It offers a free plan to try. I love it.